Solent GP Surgery - Adelaide

Awful doctors, Was diagnosed with Fibromyalgia at 18 a few weeks ago by a doctor here. She then said she will look at an appointment for a week and a half later for a follow up. she looked and there was no availability and lied to me and my auntie and said go out to reception to book an appointment knowing there wasn't any available. After that initial appointment a receptionist rung me and was very rude saying my doctor will have a telephone appointment on that Friday morning. I then didn't get a phone call till 2pm that Friday by a completely different doctor. My doctor knows how much my medication makes me drowsy and knew I struggle to stay awake so I missed the call as I finally drifted to sleep out off exhaustion. It's a horrific doctors.

I just called the practice & was informed that I was No 1 in the queue. With that information, you just can't hang up & try again later.......A little later, a cheerful person answered my call & after confirming my identity & asking me a variety of questions regarding my condition informed me that someone would be following up with either a physical or telephone appointment & that either way they would be calling me back & I wouldn't have to recall the surgery.I found the experience very positive.Keep it up

Requesting a sick note on behalf of someone who has mental health issues and has been suicidal. Today is 17th October, current sick note expires on 30th October - you can’t do it until 3rd November!!!!

Just the worst, a few years ago try to see someone about getting a vasectomy. Went in and spoke to a GP who didn't know what to do then gave me the phone number of the surgery I was sitting in to phone and ask for help. Another time was told by 111 that I should go down there for terrible pain I had and that they would contact them. Got there at 3:40 and they refused to see me as the doctors were getting ready to go home. Ended up in the hospital. Place is always empty but nobody ever answers the phone or let's you in to your appointment on time. Moved to lordshill GP surgery last year and was the best decision I've made in a long time. This place needs some kind of management team out to be shut down.

Always given an appointment to see a doctor in 3 weeks time. The waiting room is always empty yet if by a miracle, i can see a Dr I always waited 10-15mins after my appointment time before I could go in. Drs here want more money without the hassle of actually seeing anyone and doing their job. VERY BAD SURGERY prescriptions are a two day wait yet 9/10 times I have gone to collect a few days later and its never ready or they haven't received a request. Place needs to either close down or have people that can do their jobs properly. Go elsewhere.

My wife is having eye injections, and following a review the consultant decided to get my wife to have some eye medication for dry eyes. The consultant filled in a form for me to take to the Adelaide Surgery I went on a Friday, only to find the place shut. I banged on the windows, eventually a lady turned up, who then took our form to pass on to a doctor. That was on the 3rd Dec. Its now the 10th Dec, and the form has gone missing. Absolutely Terrible surgery,. Never answers the phone.

If I could give lower I would, aftercare after my accident is appalling , doctors never speak or arrange a visit , giving you weak medication after spinal fusion surgery, I have rang lots of times moaning how much pain I am in still don’t arrange to see me , rejected me from physio twice although it’s essiential after the accident , I get prescribed mirtzapine which has made me feel more depressed and groggy, I’m in constant pain aint yet they dont perscribe nothing , this surgery is an absolute joke and can’t wait to move

Had to call my GP this morning. Phoned at 8:05 and the receptionist answered at 8:08. She was not grumpy or angry. This lady was actually polite and after taking my details, she kindly informed me that my doctor is on annual leave, but another doctor can call me back. She even told me that I don’t need to give her a reason for calling, because she can put It down as “personal”.Would you like to o be treated like this? Well then, register with Lordshill GP surgery. I just did, and this was the service I received….this was after having to put up with horrible service from Adelaide GP for the last 8 years.

Just come back from appointment where I was booked for vaccination, the vaccine was not there 2 weeks after making appointment.No one told me nothing, came there for nothing,for them not a big deal for me , lost day off work , lost trust and reputation for this clinic, people, managers, doctors, always blame supply demand but not blame themselves for not checking paperwork correctly when you received order , not a big deal . SHAMBOOOOLOOO

I can't explain how awful this GP is. You HAVE to call at 8am on the dot or you will have to wait half an hour to an hour for them to pick up. Now you have to go on their E-consult if it's not an emergency to make an appointment and everytime I do it it tells me to call 111 which freak me out for 111 to tell me there's nothing they can do but send a report to my GP and for me to call them up again and at this point I have to wait up to 4 hours (no joke) for them to say there's nothing they can do because the call back time has shut and it just 1pm, they will tell me to call back tomorrow and then I'll have to do this all again. I've seen around 5different doctors and only 2 have been nice the rest act like they don't want to be there and that their presence is a privilege to me. If I could give 0 stars I would and that's why I'm moving GPs.