Argos Inverurie

Never never buy from Argos the customer care is terribleI bought a g tech cordless hoover from Argos and paid 200 pounds for my mum she old and needs something light to push around.So I built it up looks grate but when you pull it back it has rubber it was to hard for her. so I packed all back into the box and took it back to Argos.I ask could I replace it for another hoover guess what they said because it’s Argos policy if you use it they will not take it back now go away. I was really shocked how Argos treat there customers so they mean we got your money go away it’s your problem.Argos should be shut down scammersNever go back to Argos again

Appalling customer service. My 15 year old son bought a self assembly office chair which turned out to not be not suitable. Once assembled some parts, due to design would not disassemble. Inverurie had me and my son stand in their shop for 35 minutes while they checked every part, faffed picking dust off the fabric parts, counted the fittings and trying to take apart the bits that had 'locked' themselves in position to then tell us that, as it wouldn't fit back in the box they wouldn't refund. We now have a £90 chair we don't need. Livid

Extremely rude delivery guy.Was shocked by the rudeness of the delivery driver.I asked his name so that I could complain about his nasty attitude - he said his name was Mister Hotpoint. (Hilariously)Well mister hothead, you have lost your company a number of customers. I will be writing to complain and, needless to say, I will be leaving appropriate reviews everywhere.Very unprofessional.PS reading the reviews here, I see that terrible service is par for the course.

I returned a faulty rowing machine last night. I thought the process would take forever but I was mistaken. Shop assistant Dave made the process of returning and purchasing a replacement all in one transaction so only took couple of minutes. Thanks again

Ordered a Samsung Watch 4 for my wife and it wasn’t available anywhere in Aberdeen or shire around me. I had to travel all the way to Inverurie from Newtonhill. The service is very courteous and professional. The lady who served me was helpful and informative. I love Argos and its competitive price and customer service and tis store was no exception. Will definitely do business again.

I bought a shark hand held vacuum in Feb, I couldn't find receipt but had proof from bank account and I was hopeful they could find my receipt which they did.I had emailed shark who advised take it back to Argos as it's there responsibility and gave me a reference.When I went to the desk nice assistant went to get supervisor who in turn told me it shouldn't be left charging (vacuum wouldn't hold the charge) as it's like a phone and should only be charged when needed, when in fact it tells you on the unit to keep in the charging dock for constant charging when your not cleaning!!! She made me feel like I was trying to rip them off so then said she would go and trouble shoot the vacuum, yea because I hadn't thought of looking on Google first to try that, but anything I tried to say fell on deaf ears. Really not impressed with the service from the Supervisor" and ended up getting a replacement anyway as funnily enough it wouldn't charge but she got the assistant to come tell me this!!!!!!!"

Great store pretty straightforward. Visited to pick up my item that paid for online. Pick up was reasonably fast parking isn’t an issue either you have free parking for two hours.

Using this shop by 11 years. I think it’s the most organised and professional staff you can have. Always jumping to help and advice.Extremely kind and knowledgeable staff.Well deserved 5 stars xx

I tried to take an electrical item back because it didn’t work. Costumer service said the cellophane wrapper was opened so it couldn’t be resold as it had signs of use. We said it doesn’t work anyway. “See it from our point of view” she said, “ we can’t resell a used item”. Take advice Argos buyer... don’t do it! I have a useless item and the worst “customer service” (I say this very loosely) I have ever seen. It was reasoning with a house brick.