ATS Euromaster Frome

Just fabulous. They are always courteous and efficient, and reliable. I totally trust them with my car. Having had some not so great experiences with another company in the past I always look for an ATS, as they are always reliable, and the Frome team are great and helpful.

I needed a new tyre and visited ATS Frome after having a bad experience at another local garage. Service was excellent, I was in and out in 20 minutes. Friendly staff, I'll be back!

Nice shop I never tyre of visiting this place

They serviced my work van. I didn't have to pay for it as it's a rental ☺️. Got the job done quick, excellent team.

Friendly and efficient service. Would recommend to all. Blows Bathwick tyres out the water

I recently went ATS Frome for four new tyres and a four wheel alignment. I had a terrible experience:One tyre fitted the wrong way round.No wheel alignment print out, therefore no proof that it had been done.Also, when I first arrived and introduced myself, the technician was so rude and sullen; he just took the car key without saying a word or even looking at me.I repeatedly complained to ATS Customer Services, who repeatedly refused to give me refund for the wheel alignment. Any company who genuinely cares about the service they provide would be so embarrassed by all of this, would've agreed to giving a refund. ATS would only offer a voucher so that I could return to the same awful tyre centre; who on earth would want to go back there?

I had to have my exhaust fixed, rang around other garages to be told a higher price and next week. Rang here and was quoted £30 less and it would be a couple of hours.Dropped it off, got a call 1 hour later. Done. At the quoted price.Very polite and courteous on the phone too. I couldn't be happier with the service.

Fantastic staff and customer service. I turned up a day later and told them the reason for missing my appointment. They were kind and booked my car in straight away for aircon re-gas. Highly recommend this place.

Had 2 new front tyres fitted today.In short: Damaged alloys (identical damage both wheels), and had to go back to be re-balanced as not done properly the first time.1) on way home, wheel wobble - wheels not balanced properly, so had to go all the way back. Fitter re-balanced (seems ok now), but he stated 'I have balanced the inside AND outside edges this time, like they were before, I only balanced the inside edge first time'.OMG!2) Once home, I went to check pressures (also not correct), and discovered identical damage to both wheels, previously prestine - I know it is caused by ATS during the fitting visit, and given its the same on both wheels (though worse on one) logically that proves it.Scratches/marks on one spoke and scratch/chips around about 1cm in from the edge (as the wheel turned on the machine it looks like).Thorough clean, with wheel cleaner shows this is damage to the wheels finish, not just marks. SO Annoyed. Had to go back AGAIN so the sole fitter could take pics. Wasted most of day, loads of fuel.3) ATS complaints process is adding insult to injury - you can only fill in a complaint form online, and they aim to get back to you in 7 days! 7 DAYS!! And no phone number for complaints, (just cust service- different dept apparently!). And I will be shocked if they do anything other than deny, deny, deny, despite the identical damage (when all 4 wheels were pristine before) proving logically it was in fitting.Local paint shop says £96 per wheel for a refurb (tyre on). Even if I get this money back, I wont get any compensation for all the full and hours of wasted time to get wheel fixed and tyres balanced.Never Again.Advice (for ATS or anywhere) - take photos of you wheel/car when you arrive there before they do anything with date/time stampe and geo tag. Check thoroughly after the work for damage before you leave.