Nationwide Building Society

Very helpful staff

Its a very good bankThe staff are very politeAnd helpful

The staff are great. Id like to mention Brad who can't do enough for you. I've dealt with him a few times he's very professional and a diamond bloke.

The staff at Nationwide Oldham have been very helpful when visiting the Oldham branch in person. However the national Nationwide customer service line has been abysmal - it's impossible to get to speak to anyone - you just go round in circles pressing buttons, with some patronising, sugar-coated voice on the other end of the line. Tried three times in three different ways, and each time they hung up saying 'Can't help you sorry!' It's put me off the whole company.

They closed my account and other refugees for no reason

Staff are very friendly and helpful

Best bank easy

I am writing to express my dissatisfaction with the service I received at your branch. I was given inaccurate information about my account, being informed that it would be closed, only to later discover that this was not the case.Upon filing a complaint, I received a mere £50 compensation, which I find inadequate given the inconvenience and frustration caused by the misinformation provided. I expected a higher level of service and accuracy from your staff.This experience has left me disappointed and doubtful about continuing my banking relationship with your branch. I hope you address these issues promptly to improve the overall customer experience