Sheffield Medical Centre

Poor service. Physiotherapist printed leaflet for me and my wife was still very sick after last appointment. GP didn’t want to prescribe antibiotics for viral/bacterial infection. Waste of time and NHS money.

Doctor was so rude. I am not from England I’m just learning English and I called the doctor about my partner because he couldn’t talk English and she was being so rude saying she didn’t wanna talk to me because of my English and when I asked her something what it meant she wouldn’t explain. The next day my partner had appointment and she was talking nasty about me to him saying I’m only good on the road,asda,tesco and to never use me as a translator again etc. I’ve been in England for 7 years and every time I called my gp or anyone I never had a problem like this if I didn’t understand something they would always explain instead of getting angryAlso the thing is she’s not from England either so she knows the struggle of learning another language if she don’t have patience then she shouldn’t be at this job.

This has to be the worst medical treatment I have ever experienced in my entire life.What a joke these people are.No human feelings at all.

AVOID AT EVERY COST!!! Very very unprofessional staff and rude aswell, asked for a written letter about my condition and the rude lady with glasses said she would get me one once i have a blood test, i agreed to the blood test which wasnt necessary as i have had this chronic condition since childhood, then i recieve a text saying due to clerical error my blood test was booked in a slot which was unusable (it was the lady with glasses again who made that error) so i had to change my plans which was a big hassle. Later i called again and same lady said i may not get this letter (previously said the doc will give me this letter after my test) i told her i can also get this from my hemoglobin doctor at hallamshire but could take a while, (wanting to get an idea about how much time this letter would take) then she went wild on me and said ‘well go to that doctor if u can get a letter from them’ and she put the phone down, i called again trying to explain my situation but she didnt give me a chance and said ‘thers another customer on the line’ again put the phone down on me, theyre so unproffesional, i even heard another lady on the phone call in the back trying to be rude to me. Never going there back again, was with this GP practise all my life such a shame, everyone here is rude including the doctor she becomes irritated if u try to explain anything to her, was thinking to leave a long time ago but today, that decision has been made, family members also wont be going here!! Side note, my sister and her family left this GP practise a long time ago due to staff being unproffesional and rude!! Never again.

Absolutely terrible service. First appointment the doctor threatened several times to suddenly stop presvribing a medication which she had a personal disagreement with, which could have meant going through serious withdrawals that could end in death.I was not allowed a repeat prescription and had to call up every time i needed a new prescription which was often difficult as my living comes from basic incapacity benefit which means I cannot always afford minutes.During the last conversation with my doctor before switching surgeries, she conirmed that I would have my prescription in 5 days. When I came to collect my prescription it had not been sent. When I phoned up to see what was going on I was told that I needed to give 48 hours notice even though it had been 5 days since the doctor had confirmed that my medication would be at the pharmacy.The receptionist was not only abrasively rude to me but the pharmacist also said that he was in fact quite horrrible" to them when they called to see what could be done. I was forced to go to A&E to collect my prescription.Do not choose this surgery if you have a psychiatric history.----Response to surgery's comments:The very first appointment with you

First phone call appointment, the doctor refuses to provide her name, saying it is not relevant, er yes it is and with that attitude you are not a professional doctor. I feel sorry for the receptionist that has to put up with the insulted patients! Complete unprofessionalism by the doctor.

don't waste your time with this GPvery rude and unprofessional with absolutely no compassion at all for their sick patients.. pure evil!

Disappointed, told my GP that I had tested positive for a life threatening genetic disorder on a dna test ,with a family history of the disorder. After chasing up why I had no correspendce months later, only to find they had not even put me in for a dna test referal or taken any action at all.In response: I both told the GP verbally and sent an email with the dna test result which I have proof of. ''You lost the email'' is a sad excuse for taking no action at all and in effect gambling with someones life

Usually a good service with the doctor and appointments but the receptionist in the morning has some insane attitude. Asked for a sick note, said she'll pass go the doctor and put the phone down on me and had to call back to tell her when I needed it for! Told me I should call at 10am as the number I was calling was there appointment line - where on earth does it say that on Google? Sort your attitude out

I have been with this doctor for almost 10 years now. The surgery is clean, the staff are always helpful and friendly on reception, i never have a problem making an appointment or had to wait very long for one. My doctor- well she is just amazing! i feel like she genuinely cares. I wouldn't go anywhere else to see a doctor because mine is just fab!