St Helena Donation Centre Stanway

We're moving house at the moment and have donated several boxes worth of nice things here over the last few weeks. Last weekend however, the gent on the door taking items was so rude and unhelpful, we won't be coming back here. The charity shop across the road are so much more appreciative (and actually say thanks), that I'll continue taking things there in future.

Disgusted, took our donations all the the way to Stanway from Frinton as website said accepting goods. We were careful to not take any items that were not accepted as stated on their website. Lady on door most unhelpful, gave me a trolley to fill and then systematically went through each item and said no.We were donating Xmas items, quality speaker stands, wicker children's chairs, rugs, small fitness equipment, crockery, mirrors, curtains and cushions. All were very good, quality, clean and some new items. None of theses items were on the list as non acceptable. She even had the cheek to say no mug sets unless they are 6's or more."We had put a lot of effort in by bubble wrapping and boxing with tissue paper etc. We will never donate to you again. When we were running a wedding business

Friendly, approachable, knowledgeable staff. Shop tidy, clean, and well organized. Recommended!

All good,

I go there quite often to donate and buy the odd item, however I feel some of the clothes are overpriced for a charity shop as most people who buy from charity shops don't have a lot of money to spare.

Excellent facility poorly sign posted.

The people are very nice and friendly. Very clean. The two shops have lots of things to buy. And you can donate items there aswell. It is a good to help others.

Easy to donate and the staff/volunteers are all really nice and helpful.

Lovely charity shop but would appreciate a thank you rather than scrutinise everything I give them. Also given many many things with no gift aid applied to my name.

The man at the entrance seeing trolleys in is the most unhelpful, unpleasant man - not willing to help anyone! When you are donating stuff for a good cause surely it makes sense to have someone pleasant to receive it and thank you??!!