Northern Energy

READ SMALL PRINT ON BACK OF CONTRACT. They quote you a FIXED price and then in the small print say they can increase the price if wholesale gas goes up. This is not a fixed price. Beware!

This is an excellent company that we have dealt with for 30 years. Never had any problems with deliveries or accounts. The staff are very friendly and helpful. Highly recommended.

Be careful!I received an invoice out of the blue on 30th October, for a property we had moved out 5 months ago.I'd never heard of Northern Energy (as the landlord changed supplier after we had moved out).Through October I then continued to get harassed for the invoice to be paid - even though invoices generally have a 28 day payment period.The Sophie Core from the credit control team then emailed my ex-landlord trying to grass me up, saying I won't pay it and even asking for his help to get me to pay (even though the invoice was still not due for payment)!!! Absolute chancers!I complained to one of the directors but didn't get much of a response.

After 4 years with Calor Gas, it has taken only a few weeks with Northern Energy to realise what a good energy firm looks like. Superb, friendly customer service, prompt delivery and excellent communication. The best part though - the competitive and reasonable price per litre for the LPG. Highly recommended.

I particularly like that I pay by direct debit after the delivery and that you inform me when delivery will happen. The gentleman delivering is always polite, cheerful and a pleasure to greet. Very happy with Northern Energy's service.

Good reliable company , we ran out of Gas once when we moved into this new house (my fault) one phone call one hour later the lady who took the call had a wagon out and we were back in business . Thanks

This company always give excellent service as they have done for the past 30 years.

Absolute wandersUseless robbing don’t care suppliers.Customer services shockingRobbed me for oil supply , robbed me for boiler service , and even robbed me when I shut my account down , by taking without permission money from my due repayment of credit in the account.Don’t even bother with I don’t care Sarah.

Absolutely thrilled with our service so far. We have just recently switched from one of the 'big' suppliers who let us down terribly and left us with no gas during the cold snap. From the very first phone call with Northern it has been a faultless stress-free experience. We have spoken with a lovey lady who has worked for the company 27 years (a far cry from the teenagers in the call center at said 'big' company who didn't give two hoots) and we have had direct communication over the phone with Steve the owner - both fantastically helpful. Switch was seamless and within two weeks we have received gas. Very happy.