Nirala Sweets Green Street

Very rude customer assistants. This was a experience at Nirala Green street where I ordered in some tea rusks and as my child wanted some other cookies too I asked them to pack some of other too and this man so rudely asked me to decide and tell all together whatever I needed to buy. I really can’t believe that they treat customers as if they are doing a favour by serving us. I vowed to never go back no matter how good stuff they have because for me the quality of service matters.

Overall the guy who served us old chap was very polite let us try few samples! His service was great and very friendly I did see another guy walk out of the back who I asked about the large cake on display he came across very blunt. I think this must be the guy that’s dragged this place down to under 3.0 on google! I think they need to lock him in the back and not let this troll communicate with customers. Overall good quality sweets with great service but there is a bit if you get served by the troll then good luck!!! On your experience

A friend brought some Asian sweets from this shop and I must say the taste was absolutely amazing!

We purchased cake from Nirala green street and take to our family in aylesbury but once we open the box we found out fungus on strawberries. So no one eat due to fungus and cake was old . We came back and complain first they denied and once I show them the recipt they said it’s east ham though on receipts the complete address is written . They misbehave with us specially the Bangali girl who work their and she served me while I was purchasing the cake she totally refused that she served me and person with beard were shouting on me and my family .Disrespectful behvaiour , cakes are with fungus and then customer service is really bad . They said do whatever you can do .I will see if I can complain to food authorities .If there was an option without star I choose that

No happy with customer service.The man who was dealing in counter was showing face to me and gave a wrong sweets. I didn't see what sweet he was placing in box as i was busy dealing with my child. When i reached home to eat. It was wrong. The shop was not busy so there was no excuses to get mixed up.Not happy with it. Would never visit that place again and will not recommend it.I felt really bad visit that now. Am writing a review as soon i seen the box. I couldn't get over the behaviour he showed. Really disappointed

Very bad sweet, rosogolla just full of rose water and very hard. You need to dentist before this have this. Price is very too much. Do not go to buy this rubbish sweet.

The worst case I ever had. My husband purchases this cake from Green Street branch and it tasted awful, sour though it was a vanilla cake. It had bad odour as well. He brought it as a surprise for my birthday and we already cut it before we realised it wasn't fresh at all. I would have selected 0 star if it was possible.

I buy samusa today around 10.45am I asked shopkeeper is this fresh he explained yes just make now,but when I bought and bring home and eat it taste really not good they make yesterday and sales today.

Once I ordered with deliveroo and the next time I picked up directly . I though it's bcoz of deliveroo it's too late so not good but even when I picked up they gave me stale and spoiled item especially the pastries are worst here

Really nirala sweet I brought kajukatri, kajuroll and motichur ladu. Really all test same. No any difference and inside like flour of wheat or plain flour. Stupid sweet. Please don't buy any things to there.