WaterFilterShop.co.uk

Searched for an H2O International replacement cartridge which is a very good brand.WaterfFilterShop came up and placed order.A week later after order had not arrived I sent a message to cancel order.Was assured that refund had been done.Waited a week for refund to appear in PayPal.Contacted WaterfFilterShop spoke to Stanley"...not sure if this is his real name.Only to be told that issue was with PayPal.... while on phone to PayPal I received 3 calls from "Stanley" which I was not going to answer

Really good company and water filters!

A big thing thank you to Sharon and Jade for taking our enquiry, sorting the issue and followed up to see if things were ok. Customer service like this is rare and thoroughly deserves a 5⭐️ Review!

Hopeless. Placed an order online and turned out they don't have any stock. Received an email offering me something completely different. I replied but the company don't respond to any emails and they just ignore you. This is one of those dodgy online shops that hide behind their website so beware before you buy! UPDATE had to cancel my card as this dodgy shop tried to hit me with another charge..

The Coldstream Sentry Gravity Water Filter is amazing, bit harder to assemble than I expected but after you just need to refill and drink freshly filtered water. Delivered on time.

DO NOT BUY FROM HERE!! Placed an order online for a filter unit that was described as in stock. Was contacted a few days later by email stating that they only had an alternative, which was not suitable for my requirements. Asked if they could supply a UV lamp only and refund the difference. They said they would process this straight away and the lamp would be delivered in a few days. 3 weeks have passed and the lamp has not arrived. Expect to wait several days before emails are responded to. The listed telephone number is NEVER answered - straight to answering machine, calls are NEVER returned. Emails are now being ignored. Pity I could not leave zero star review.