AMB Glass & Malvern Windows Ltd

Might be worth the owners speaking to staff about their driving. Idiotic driving on M42 north around Solihull this morning. Erratic speed and lane changing.

AMB came out and looked at a window that had misted over and we discussed replacing just the glass but Jo then said the window does not open so why not consider changing the window so it opens. I did not think that was possible without spending a fortune or having loads of building work done but 10 days later I have a fantastic new window that opens and looks great. The fitter was excellent and I am very grateful to Jo for sorting everything out and having the work done whilst I was away on holiday.

We always use AMB for our glazing, they've done a back door for us, plus a french door installation - 3 years ago. The fitters were very friendly and professional, the doors are decent quality.We will be needing a replacement front door next year and will be using AMB, no need for us to look elsewhere.A good, local family firm

I warn you all to steal clear of this company - We have just spent 15k with them and their customer service is repulsive! Jo Drumgold the manager of the site is passive aggressive and spoke horribly to my old 80 plus parents. She also didn’t even call me back for over two months when we realised that they installed a door with a massive dent it! For my first call I was told it was my fault, when no body lives in the house under construction and no one has entered because of covid. She spoke to me with no professionalism and it surprises me that companies like this still exist. I asked for the door to be replaced which meant additional work to be dealt with around the door Frame. The work for this comes to nearly 2k and Jo Drumgold came back to me offering me £150 after not replying to me for two months and my parents having to call multiple times. I now will be taking legal action as this is a this company needs to pay - took all the 15 thousand pounds and then don’t want to deal with you. They replaced a broken lock worth £18 on amazon and now because of the door wants to charge me for that over £120. Honestly I cannot wait to see you company go down as you are unprofessional, liars and you customer skills are no existent! I look forward to taking you down and getting my compensation for the shoddy job you have done. Not to mention the fact that you left us with bi-fold doors that are not level and silicone gel all over all of the windows still. The job was half hearted and non professional! Steer away from this window, door and glass company at all costs! The job won’t be done properly and they will sell you dreams and seem really nice and family orientated to begin with then they screw you over and do the worst job ever! FRAUDS AND LIARS!Ps: I have loads more photos of the absolute horror they left my house in and these are now with our lawyers! Jo Drumgold and AMB Glass Malvern you should be ashamed of yourselves!!!!

I've used AMB Glass & Malvern Windows a couple of times now and have been extremely impressed with the service received, quality of the windows and of course value for money. So much so that it was a 'no brainer' when it came to installing the remaining windows and sliding patio doors in my newly built extension. Thanks to all the team, first class service once again!

We have had a number of windows replaced by this company - they are friendly and helpful, and the fitting team are extremely efficient and professional. They explain what they are doing, and even showed us how to operate some of our windows (which are a little complex until you get to know them. Most recently we had a new, double front door - on the measuring visit we were given excellent advice about the design, and the look of the house has been improved immeasurably. It wasn't an easy installation, but it was done as quickly and efficiently as ever, and the site left clean and tidy.....we wouldn't go anywhere else....

Everyone out there who needs new windows and a specialist, tailored service at very reasonable prices. The company you need is AMB Glass and Malvern Windows Ltd, Spring Lane in Malvern. All I can say is WOW! Service from start to finish has been top quality. From talking to Andrea and Jo, who were always ready to offer valuable advice, to the final fitting with top class fitters, Dave and Andy who know exactly what they are doing to the smallest of detail. What a team! It’s a family business and so whilst their service is available to all locally and nationally, they have a definite community feel. Their fitters, Dave and Andy know their trade, specialist knowledge on sash windows, super friendly, super helpful, giving advice where needed. The service is first class. Have I said that already? Well, I mean it! From 8 in the morning until 4am, they did not stop working, kept going. The overall job was for a repair to the cords of my sash windows and whilst they made it look easy, it was not. Taking the windows apart carefully, locating them sensitively elsewhere and going through the engineering mechanism, making sure the weights were balanced, greasing the cords individually and ensuring that all worked better than they ever had before. I write this in detail because I think this company deserves all the accolades they get. We need people like this at a local level and I support their local business. Never had a service like this! Good luck to the guys and thank you! This is an authentic entry, I can confirm.

Not often you find a company that takes such pride in their work! Shattered patio door had Ali measuring, re measuring and then checking again! The end result after installation, removal of the broken door and side panels is a perfectly fitted, smooth sliding and finished patio door! Everything was cleared away carefully. No broken glass left anywhere! I can't recommend them highly enough! A real pleasure doing business with them!

Very thoughtful - suggested some improvements to the existing porch when we wanted the panels replaced. Very professional finish, arrived on time and kept me updated. Went the extra mile to make our awkward shaped porch roof look good and remove the rotten wooden part that was already there.

An excellent service from start to finish. Although I had only recently discovered the company, the quick response I got was exactly what I needed.A broken double glazed unit was in need of replacement and after a couple of checks they made a quality and reasonably priced replacement. Andrea kept me in touch with production and in just a few days I was able to collect. If you need any glass work, I would certainly recommend.