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National Family Mediation 1 Barnfield Cres, Exeter EX1 1QT

National Family Mediation

25 Reviews
Mediation service,Helpline
  • Friday9:30 AM–4:30 PM
  • SaturdayClosed
  • SundayClosed
  • Monday9:30 AM–4:30 PM
  • Tuesday9:30 AM–4:30 PM
  • Wednesday9:30 AM–4:30 PM
  • Thursday9:30 AM–4:30 PM
National Family Mediation 1 Barnfield Cres, Exeter EX1 1QT

About the Business

National Family Mediation Service | We Help Families In Conflict | Our family mediation service is quicker and more cost-effective than heading to court. It reduces conflict, and your family stays in control of arrangements.

Contacts

Website
https://www.nfm.org.uk/
Call Us
+443004000636
Get Directions
1 Barnfield Cres, Exeter EX1 1QT
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Hours

  • Friday9:30 AM–4:30 PM
  • SaturdayClosed
  • SundayClosed
  • Monday9:30 AM–4:30 PM
  • Tuesday9:30 AM–4:30 PM
  • Wednesday9:30 AM–4:30 PM
  • Thursday9:30 AM–4:30 PM
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Features

  • Wheelchair-accessible car park

Recommended Reviews

Sam Richards
16.03.2024
National Family Mediation
Just rubbish. I accepted some compromise offered by my ex and yet the mediator ruled that the process hadn't reached an agreement as I had said I would still need to go to court as I'd not reached an agreement I was happy with. The mediator does nothing the entire time, allowed my ex to speak over me repeatedly to shout and make false accusations then rules that no agreement was made meaning I will need to go to court in order to be allowed to do anything other than what my ex tells me I can do.Save yourself the hassle if you are a father trying to be a father and go straight to court.
Anthony Blount
26.02.2024
National Family Mediation
I can only comment on the shuttle mediation I had. This was in no way mediation. Not the dictionary definition of the word at least. It was two people talking to each other through a middle person. The middle person on this occasion showed a bias towards the other party. When the session was finished , as promised I received a mediation progress summary. On it was a serious allegation directed at me that had not been mentioned at all through the mediation process, therefore not allowing me to address it or defend myself. It is a libellous defamation of my character. As a result I'm now seeking legal advice. I would avoid this organisation.
Paul Heywood
25.02.2024
National Family Mediation
I have only given 1 star as I can't input 0.I contacted NFM in may, and they are still trying to decide if my ex can have legal aid 5 months later!!!! So I paid for the first session for us both which is £350 booked an appointment with the mediator for a month's time and NFM can't allow it to go ahead as they still have to sort things. If you call and ask for an update they say sorry the person you need is on holiday, or dropping their children off at school call around 11 and they might be in!!!! Every time and they never call back or email. Even the mediator can't get any response from them. Very very very poor service
David Harvey
20.02.2024
National Family Mediation
I cannot comment on the actual mediation service because I haven't even spoken to a mediator yet, but I will say I have had 2 wasted evenings where I have waited around for hours for a call that hasn't happened. And that is after umpteen emails and sorry there is no-one here to take your call messages just to set up the appointments - that don't happen!We all have busy lives and no doubt the mediation service is in high demand but I need mediation to help smooth things out not push me over the edge.The first reviewer is correct you can't give a no star rating.
karyn Louise
04.02.2024
National Family Mediation
Disgusting service. I didn’t chose to go to mediation but the mediator was completely biased towards the other person. I would never have chosen this company as all the reviews are terrible and literally every single one sounds true. I asked for shuttle mediation and she kept me in the call while she spoke to the other person where they proceeded to joke around and put me down. No apology off her do not use this service
Antonia Mellor
02.02.2024
National Family Mediation
Avoid!! Very terrible communication, difficult to actually speak to a person and impossible to speak to someone who cares. Didn’t even get to the mediation stage after a month of trying to get an appointment. Extremely rude and very clearly just after the money than wanting to help people.
M.j Luna Martinez
08.01.2024
National Family Mediation
Awful service, communication skills are terrible, now looking into a new Mediation service, absolutely waste of time. Mediator bias in one direction. Listening are zero and dreadful experience.I am completely unsatisfied with this service.Rude mediators, I never seen anything worst. It seems nobody cares in this company.
Josh Corness
03.01.2024
National Family Mediation
Wow, i don't need to even review, read the other reviews, pretty much universal experience for all..... AVOID if you care about your kids....
Hayley Welfare
22.12.2023
National Family Mediation
Sue has helped me see a night at the end of the tunnel she has explained everything to me and emailed me after with all the information aswell. Easy to get legal aid from them. Thank you so much for your support
Jack Weir
21.12.2023
National Family Mediation
AVOID!!!!!! Absolutely dreadful service. I was not given half the information I should of been given leaving me massively out of pocket later on. For example I was never explained to about me having to cover costs for my pension sharing order. I was told we couldn't split the house contents and it had to go to my ex wife. Terrible terrible service and I paid for the pleasure. AVOID AVOID AVOID!

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1 Barnfield Cres, Exeter EX1 1QT
National Family Mediation