Lovisa

Won't be returning, visited today to get daughters ears done, apparently only 1 staff member available to pierce, told to come back another day! Went to claires instead, lost a customer

The best for ear piercing and such a wonderful shop - I’ve always walked past but never popped in but can’t wait to buy lots of goodies from here especially for my nieces too. I had a piercing here last week, the staff member was brilliant. She gave me plenty of information of what to expect and of the aftercare and was very informative. The aftercare spray is brilliant and this has been the best healing for a piercing I’ve ever had - so much so I went back a week later for get another piercing. Once again I received fantastic service. Thank you!

I got my ears pierced here my second ones and they got infected straight away I did everything clean them and they were wonky aswell I went in the next day tried getting a refund and they had Abit of a attitude but the other lady was helpful as in they could pierce them again I couldn't because my ear was soar and infected I've been put off getting my ears done again

I'm very satisfied, the girl there is a super nice girl and the chatter was very friendly, I got a nose piercing 3 days ago there, it looks great, I'm very satisfied, the girl there was very attentive, I recommend

The WORST Jewellery place in derby - go to Claire’s instead.Waited an uncomfortable amount of time for the two assistants to break their conversation to serve me, it was just really awkward. One of the earring packs was missing an earring but it was a set of two and the one I wanted was a full set, the assistant said she couldn’t sell it, which okay fair enough but she was so rude and treated me like I was stupid for still trying to buy. A lady next to me also asked about the earrings I bought, she was ignored so blatantly, I had to point out to the girl serving me that she was being asked a question. So bloody snotty for no reason. Save the hassle take your money elsewhere

Wide selection of body jewellery. Girl behind the counter was friendly. Will definitely be back in the future for my earrings- cam back 2 weeks later and got my ears pierced - girls were lovely, professional and it was painless! Highly recommended for piercing and jewellery

Took my 5 and 6 year old girls here today for ear piercing and I'm over the moon. The service here was top tier. Extremely polite and experienced. Would highly recommend

I paid for two piercings today & chose silver crystals.I was pierced with the wrong studs & no compensation for the mistake. However Angel was great & so attentive

The staff at this shop are phenomenal! Truly the best care and support of my daughter who had her ears pierced for the first time today and the staff were so kind and caring. My daughter was nervous and the staff calmed her down and made her feel at ease. Truly amazing. One very happy 10 year old.