Champneys Health Club, Eastwell Manor

Lovely spa day here. Indoor and outdoor pools, sauna, steam room, jacuzzi, relaxation rooms and treatments. Beautiful grounds for walks also. Staff very helpful. A relaxed down-to-earth atmosphere, people walking about inside and out in their robes. Ideal place to get away from it all and refresh.

Shockingly dirty “spa”.Excited after walking along the beautiful grounds of Eastwell Manor, I was highly disappointed by the spa. The pool area is ok but the jacuzzi section needs a serious update with visible decaying paint and rust. The steam room is good though. But being there the whole day my biggest issue was the lack of cleanness.Nobody cleaned the spa the whole time I was in and the tragic proof was a can of RedBull left by someone in the morning that was still there by 5!! Management doesn’t care as I complained midday and no one cleaned the spa once after that. If you think I’m being fussy about a clean spa look at my pictures.

Terrible experience, broken jacuzzi, steam room and sauna were cold and pool freezing. Very little spa in general. We weren’t offered a refund but choice of rebooking anywhere in the future free of charge. When I tried to re-book, I have received no response since last month. Very disappointing!!!

Great place for spa and relaxation, walk your dogs. The room however is dated and full of spider webs, few lights in my room we're not working.Dinner has reasonable choices, but our dishes for the night were too salty, desert was great.

Is anybody there?Just spent 20 mins wasted dangling on various lines listening to tapes. Nobody picked up. Obviously don’t care about new customers. As for the photos left in the last post: that is disgusting. Extraordinary that nobody from staff responded to that post.