Earls Barton Medical Centre

Getting an appointment isn't the easiest but that's the same with all NHS surgeries. I have been able to, most of the time. I've also been invited in when necessary. I'm quite happy to discuss matters on the phone if possible. Getting a call back is tricky when you are at work though. I wish they could give a more accurate time for this.

Should be shut down altogether. Got phone appointment for skin problem that could be related to my chronic illness. Was asked to take a photo of it and think about my lifestyle instead of offering any actual help. Tried to get blood work done, nurse didn’t know what she was doing, then said “I’ll just go for it” and hit a nerve in my arm. I was in excruciating pain but she still wanted to continue. I ran out of the clinic as soon as I could without looking back. I couldn’t use my arm properly for 2 weeks. 6 months later nobody contacted me about the photo I sent them. No follow up, nothing. I still have the skin issue and other pretty serious health concerns. It’s just insulting.

Absolutely despicable! Don't even bother trying to call for an appointment. You have to personally go there to get one. Not very convenient for those who have to go work and no time to go. What are your phones for?!! My husband has been waiting for a call from the doctor for long time! Probably can't blame the doctors, it's the incompetent receptionists (especially the elderly one) surprised she hasn't been sacked yet! She was extremely rude to my husband. She lacks patient care and just fobs you off saying they are busy with only 2 people working. Excuse me, 2 people is sufficient enough to work at reception. We are registering for another medical centre. It is a good thing we are not in serious condition that needs to be seen immediately but however our family has a condition that makes our day to day life uncomfortable, and not able to get a appointment is just prolonging the condition.

I booked a phone appointment with the new ‘Bone Specialist’ for this Friday gone. Syed, the newish MSK specialist, called me in the morning as promised, ran through some general questions then asked if I were able to get to the surgery for a face to face. Within half an hour I had a physical examination and to top off the impressive service Syed was able to offer not only a selection of exercises for my knee, but actually provide a steroid injection there and then!I’ve been with this surgery for 20 years and this is the first time I’ve been compelled to write a review as it is so pleasing to have A star service. Well done EBMC an a great addition, and thank you again Syed.

Arrived for a pre booked appointment today, only to be told had been cancelled as have applied to register elsewhere. A message would have been helpful, save a waste of time. Have been wondering if doing the right thinbut now 1⁰% certain I am.

I've been a patient here most of my life and have unfortunately had to use them a lot. They have had their problems, and still do. But... they always provide me with the care and attention that I need. They always manage to get me an appointment when I really need one and the doctors and nurses are lovely. Yes, it isn't easy or quick to get through to talk to someone on the phone, but tell me a doctors surgery at the moment that is! I always try to be kind to them, even when things are slow, but they do always get things done. They are in desperate need of more staff, hopefully that will happen soon.

Absolute disgrace, trying to get through to this farce of a doctors on the phone is near on impossible. Don’t waste your time using this practice if you actually need medical attention.

Referred to doctors by 111 as my 3 year old has a fever and rashes forming, after taking ages to get through to the doctor's the receptionist speak to you in such a rude and abrupt way, like why are you calling. They arrange for a call and ring on a different number to the one given. After returning the call straightaway the doctor isn't available. This is one of the worst surgeries I have ever been involved with. Even when you request the surgery manager to ring back to record a complaint he or she doesn't. I don't understand how they feel they think this is acceptable. I would not recommend anyone to join this surgery clearly it has a past history of issues and the rot is still in the wood.

Mother in law passed away on 6th Jan and 7 days later we are still waiting for the doctors to issue a medical certificate so we can register her death. We keep being fobbed off with constant excuses by the staff as to why it still hasn't been done. It's already an upsetting time for my Husband and his father and this has made it even more difficult for something that is routine after death and is delaying booking the funeral. They have continued to fail her in death just like they did arranging her end of life care. I'd recommended you choose a different medical practice if you expect to receive medical assistance because you won't get it from here!