Matrix Moving Group - Removals Company Surrey & Nationwide

Amazing company with great staff, very impressed with Anthony’s professional approach to every aspect of removals. Seemed like nothing was too much effort for them. Thank you.

Excellent from start to finish. Communication was first class and the service was second to none. The guys couldn't have been more careful with our stuff and nothing was too much trouble. Not quite sure what Ms Baglow below was talking about, because that certainly was not my experience with this excellent company.

Looked like they sub contracted out to another company. They dropped my gaming PC on the way out of the house which I saw and they never said anything about it or even let me know. I called them out at the end of the move and they acted surprised about it. They then gave me the insurance details to claim and the insurance wouldnt pay for a new PC even though it didnt work they would only pay for a re build which isnt what I needed. Down £2,400 thanks to this company. Would highly recomended against using them terrible experience.

In a sizable move (6,500cu ft) the team from Matrix were superb and worked tirelessly and with good and friendly service over the six days of the move. Everything was well packed, and all arrived without any breakages or damage, and all the crew worked efficiently and well. The company also happened to be the cheapest quote we had, so as well as great service, offered good value. Well recommended.

Reliable company after being let down last minute. Friendly easy to understand staff. Good rates. Made me feel relaxed & confident throughout whole move. Good communication by all staff . Well done team . Would definitely recommend & use again if needed

From the first consultation on our very difficult move, their representative I dealt with was polite professional and very knowledgable.It helps when the company understand working to tight timescales to facilitate logistics in remote and tight places. Can’t recommend them highly enough, thank you

Excellent service from start to finish. Anthony was brilliant and provided us with a competitive quote. The guy's on the day didn't stop, assembled all of our furniture to a professional standard , no damages. Completely stress free experience. Have already recommended to a friend and will be sure to use them again!

Brilliant company. They provide a professional service whilst remaining calm, friendly and down to earth. Would recommend!

If you want a stress free move do not use Matrix Removals.Disappointed in the extreme with the service received.Unprofessional from the top to the bottom of the organisation (minus 5 stars if I could!)Beware also that Matrix Removals are not a member of the British Association Of Removers (which explains an awful lot!)Buyer beware!UPDATE:Beware of the 5 star reviews as I believe most of them have been written by Matrix employees, family and friends.eg: the glowing review by Mr Darren Tutt.Mr Tutt just happens to be the person who moved my belongings down to Devon, and even then he and Matrix couldn’t deliver all of my stuff on the agreed date!JUST BECAUSE I’VE GOT GREY HAIR DARREN IT DOESN’T MEAN I’M THICK!!

We were recommended Matt at Matrix by a local estate agents as we did not live in the area as it was a house move due to a bereavement.I simply cannot fault this company.Matt was exceptional even with my over detailed move requirements and Chris and his colleague on the day of the move were simply excellent and exceeded any expectations I had.Every single one of the many, many items were packed perfectly. Chris went above and beyond and did far more for us than I could have expected. Due to the loss of our family member he really did do so much for us and even fixed and few things that were broken years ago just to try and make sure we could use them.Chris and his colleague were just brilliant. I had a call on the day of the move to let me know they were coming and within 3 hours they were here. They unloaded quickly and professionally.Chris went as I say above and beyond for us and I will never forget what he did for us.This company are just so highly recommended by me that if I could give more stars I would.Matt, Chris and his colleague on the day - thank you for all you have done.