Martin Phillips Carpets - Carrickfergus

Good helpful staff all willing to help. Carpet fitters done a fantastic job. Well done lads

Picked lovely vinyl which was fitted yesterday by Dean such a nice man and a brilliant fitter, nothing was too much bother. Really recommend all the staff.

Plenty of choice. Staff ery helpful was able to get carpet pay for it and booked in to be laid. Always use them

Just had our Sandringham Place living room floor completed with laminated flooring, fantastic from start to finish, great customer service by all and excellent workmanship. Thank you and well done all of you.

Called in with dimensioned drawings and spoke to Ross about carpets and some vinyl. I said I’d e-mail Ross the drawings so he could give me a quote.I hadn’t heard from him a week later so I e-mailed again. There was no response at all so I gave up. Useless Ross and company.

Wouldn't go anywhere else!

Went in to by some vinyl only 2 sales staff on. Was totally ignored by both while they were dealing with other customers. Was there at least half an hour then one disappeared completely and when the other became free he approached another customer before me who was only there for 5mins. Walked out after that and will never be back ! Shame as they have a good range of products at reasonable prices but means nothing if sales team are no good

Just bought my bedroom and hall carpet at a great price. The chap that served me was very helpful. The carpet fitter was first class he did a great job. Would definitely recommend.

Efficient, polite and friendly service. Wide range of all floor coverings. Have used them in the past on a no. of occasions and excellent service each time. Highly recommend

Attended the shop just before 'lockdown' and ordered and paid for a new floor, the fitting of it was cancelled due to closure of the store which was totally understandable. The store had been reopened and doing 'fittings' for about 2 weeks and we had not been contacted about our floor.. when we contacted them we arranged a date for a few weeks later. The day before it was supposed to be fitted they called and cancelled it, they said the floor didnt come in and asked us to come down and pick another, we declined and said we would wait as we wanted the floor we ordered and paid for.. another date booked for fitting and they cancelled the morning of the fit, again saying it didnt come in.. gave us a date of 17th July and said they wouldnt hold their breath that it would be in as the supplier keeps letting them down, again asking us to pick another floor. We ended up cancelling and asking for a refund as we feel the customer service severely lacked, we went down the road to DC floors and ordered the exact same floor for cheaper and quicker fitting.