Three

The staff at three Leeds trinity were very helpful. Dan seemed to be a bit of a guru who knew what he was talking about, and I returned and was served by Nick who had an abundance of etiquette and modern day manners, more importantly he had lots of time and patience for a technophone like myself and sorted out my issues. It's by far the best three outlet I've been in and I've been in many

While the staff are friendly, they are too friendly with the customers and share personal info while other customers wait. I'm all in being friendly, but professionalism is essential in business.

Been to 3 mobile Leeds Trinity branch and had an satisfactory experience having a new contract by extraordinary help from a patient lady called Jasmin. She was caring, polite and well aware of her role and she helped me to get the best contract that I could get. She is a priceless asset for the company and deserves all the bests for her relentless efforts, dedication and passion she’s bringing to the workplace.

We tried to visit this store at least 2 times at least I'm sure to return a broadband hub and cancel a contract.First time, we needed the receipt and second time was the most horrible visit they said to us we had to take it back to the original store of purchase which turned out to be total rubbish.It took my housemate time and money on Sunday 26th November to go all the way to Newark from Leeds to return the hub and cancel things to be told by someone in that store that this store could have actually sorted things for us but the only reason that the guy who told him could think of was they were thinking old school/that it would affect their sales records or something but it actually wouldn't have they just could not be bothered to make much effort to properly help.The guy I spoke to on the phone on the afternoon of Sunday 26th November seemed pleasant and courteous enough and seemed to handle it great, it felt constructive but there's an anxiety within me that wonders if I was office gossip after. That's not an accusation or anything I'm simply expressing a thought in my head.Shame on you all.

I was so grateful to be able to come into the 3 store and receive such personalised attention from Dan. His expertise was so reassuring and he patiently answered all my questions, no matter how basic. One happy customer!

I had a bad experience in York store so came here and wow, absolutely suburb,there was 2 brilliant girls that dealt with my phone,I needed an upgrade,they were second to none! Jasmine and another dark haired girl, absolutely fantastic! Thanku

I went into the 3 store in Leeds City Centre the Trinity Store & spoke to Jasmine about the complications I was having with my new phone, she was absolutely amazing, help me out & took her time to explain what she was doing & had alot of patience, an absolute star. Very helpful.

I’m so glad I have came to three to solve my problems. A lovely girl called jasmine helped me through it all and has done such a great job. Honestly I don’t know what I could’ve done without her. Her assistance was great and she has done so much for me, she always knows what she’s doing and is so great at doing her job!

I visited your three store yesterday as I amNot very technical and was in need of some help. I spoke to a lovely lady called aneesah (I believe that was her name) what a credit to your company. She was super helpful and her customer service skills are amazing. Thank you for helping me out and teaching me a few things thank you