Varsity Canterbury - Student & Residential Accommodation

I remained with Varsity for three years. During last three years the service and support was exceptional. They go above and beyond to provide the service. All the staff are extremely polite, courteous and professional. I can highly recommend them for student accommodation in Canterbury.

Amazing letting agency, especially for students! My agent was Saphy, really nice and easy going person, on time and perfect at explaining and showing the property. Any questions are answered really well and properties really do vary so you have a wide range of places in Canterbury to choose from which is ideal for a student. Really good experience would recommend!

First time I have used varsity to help find a house for the year and they are very professional and lovely, they found us a lovely home for the next year within a week or so and was easily able to give us 2 house viewing which was very nice and every one of their staffs are so nice and welcoming when you go in their office. And if you have a question about anything they respond very quickly.

We’re moving into a varsity property in September and the experience so far has been great! Communication has been really efficient and Olivia has been helpful and friendly throughout.

I’ve been with Varsity for the past 2 years and have received nothing but positivity and exceptional help! Whether it’s been queries or support they’ve been there. One thing I’ll always be thankful for is the help myself and housemates have been given when looking for our 1st, 2nd and now 3rd year house! Sophie and Olivia were the people who took us round the houses and had an answer for everything, they wouldn’t stop until we found somewhere perfect (which we did!), Thank you both for being so patient with us and even now helping us find our new property!. Elizabeth has always been there to help when I’ve had any questions and will always reply so quickly which is incredibly helpful and is the reason why I just couldn’t think of a better student letting agency to use, Thank you Elizabeth too for also baring with us, and being so caring and understanding! As I’m coming into my last year I generally can’t thank them enough, so any one who wants someone reliable, helpful and people who deliver the best customer service then Varsity Canterbury is 100% the place for you.

My son rents with this firm. They were quite responsive in the prospecting stage. However the delivery of service during the tenancy has been poor. This has been exacerbated by an extremely poorly finished house.Problems have included:• Leaking roof that took weeks to fix• Mould growing in the communal living area• 3 towel radiators that weren't affixed to the wall resulting in one falling off the wall• The broken radiator left the house with no heating over a weekend in February.• They had fence panels to the rear garden removed, leaving the house exposed to a busy road and left like that despite requests to enclose the back garden because of security concernsIn general they have shown poor response times to call outs and not inspired confidence. I understand they are not the owner of the property but given they are the legal entity we contracted with I believe it is their responsibility to ensure the property is safe for student accommodation. This property was refurbished by some talentless workmen that must have been in a rush to get to the next job leaving the house unfit in my opinion. Given what they charge there is no excuse for providing a house and service of this poor quality.This house was my son's first experience of renting, outside of Halls. He doesn't want to do it again and quite frankly I don't blame him.

I have had great experiences with all of the team at Varsity and have been with them for 2 years and 2 different properties. Sophie was friendly, helpful and overall great at taking us to show a range of house viewings within different price ranges and areas, and for giving us as much information as possible. Elizabeth was prompt and informative with the admin side of the contracts. And George has been fast, professional and attentive as the maintenance manager - helping us to quickly solve any issues with the property that arose, leasing with the landlord, checking in to make sure the work had been done and providing a friendly service. I would definitely recommend :)

The best agency for students rental, so understanding and helpful.I got in contact with Olivia and Jess about my student accommodation and they were both really amazing. They did their best to help me and ease my transition into the new accommodation by working with me and trying to understand my situation.If you are a student in kent looking for and accommodation of campus varsity is the best agency hands down.

Varsity Canterbury letting agency is well organised and diligent. They equally have beautiful and comfortable rental properties, I enjoyed every bit of my stay. Would recommend anytime.