Toolstation Exeter Marsh Barton

Plenty of parking in car park. Quick and easy purchase of silicone

Cheap. Not cheerful.Appalling service from this store.staff member Pete" described himself as the store manager was particularly rude & uncouth.Word to the wise. Screwfix is directly opposite. Clean store

A lovely lady called Chris served us when we had to return a nail gun that was bought in error. She did her very best to find one suitable for us but unfortunately it was out of stock! There was no quibble about having a refund. Lovely helpful lady. I will def be back again when we need more DIY tools. Well done and thank you

There are pros and cons to purchasing from Toolstation. For me, the pros outweigh the cons, and I feel this will be the same for most. This site is probably no different to the rest throughout the UK, and is certainly no different to the one in Sowton (for good reasons! Those guys also rock!).Pros:-Generally lower prices for equal/similar quality products available in Screwfix, Machine Mart, B&Q etc.-Open 7am-8pm most days (so are the competitors to be fair)-Staff are very reasonable (might even re-open the doors to the shop for you if you arrive bang on closing if they haven't turned the lights off yet!) and helpful if you are looking for guidance on what to buy-Parking at this site is basically never going to be an issue. In contrast to Screwfix on the opposite side of the road where I've had to wait to park before (first world problems, I know...)Cons:-Returning stuff you don't need is less 'slick' that at the previously mentioned places. You need a physical receipt, or to trawl through the receipts on your phone app, which are presented as a list of order numbers which is tricky to read.-Returning stuff for cash as opposed to exchange/credit seems to depend on the staff member you're talking to (I've not figured out their formal or informal policy on this yet)-Sometimes toolstation is more expensive than the previously mentioned competitorsUpon re-reading the above, it does feel like for anyone who is organised and knows exactly what they want, toolstation is a no brainer most of the time. I've only had great experiences at the Marsh Barton Branch, and frankly I love that they're now opposite to, have better parking arrangements, are generally cheaper, and yet somehow is less busy than Screwfix?!

Quick efficient service, can get busy but staff always do their best to get you in and out quickly. No complaints from me.

Great shop for nearly anything diy.

The employees at the store were friendly and helpful. I purchased a couple of items that had to be delivered, they advised me that because of the price I could have saturday delivery. Unfortunately I have not received my order yet. I hope I get a call from the courier to advise me when I will receive my order. Fingers crossed that it all goes smoothly. My mark would be better if I received my parcel yesterday. Regards.

Huge range of stock and a very fast click and collect service.There is a lot of free level parking so it is very convenient.

Appreciate the store being open in such difficult circumstances and am usually impressed with the level of service I receive and the product range. Today I parked to the far right of the store( as you look at it) and as I approached the door was barked at get behind the line". I apologised informing him that there was no sign/line from my direction of travel. I think having a sign/barrier would have negated my "mistake" moreover some civility and professionalism from the member of staff(slim chap with grey crew cut) would have ensured me receiving a positive experience."

Always super speedy collections excellent service!