Currys

It was a non busy time I visited on a Friday afternoon but I did have to wait twenty minutes for any assistance then the staff didn't know how to start a demo for the item. Non terribly impressed considering the large sum of money I was spending. In the end I purchased from Amazon, saving two hundred pounds.

We went to the shop and ordered a fridge freezer and it was delivered on time BUT the two men who delivered it were extremely rude. They were just going to dump it in the hall, but being OAP's, that was not an option, so they were made to put it in the kitchen where we wanted it, they didn't level it, so my partner had to do it Our old f/f was supposed to be picked up as well ( which had been paid for) but we were told that they were only delivery men and so it was left in the hall (it was an American style one). My partner complained the next day,, and very much to their credit, it was picked up the day after.

There's plenty of excellent products on sale. The staff are very attentive and knowledgeable. I do find that when it comes to paying for your items, it does take a very long time. You stand queueing for a long time. When you do get to pay, the process is smooth and efficient though. They get a lot right and prices very competitive.

Good Morning,I recently purchased what I was told to be a chrome book imagine my surprise when I open the box to find a Windows 11 laptop.I tried to return to store but was closed and I need a Device to do some studying as i am a struggling mature studentso I have used it and to my Horror it is as slow as a sloth.So I will be returning it for a full refund at the next opportunity.It has taken me 4.5 hrs just to turn it on and register the stupid thing and I was informed by a senior advisor that this so called chrome book was fit for purpose but as mentioned before if it was a lorry it wouldn't pull the skin off a rice pudding.I am not going to take any excuse that a full refund is not POSSIBLE.RegardsUnhappy ex customer.I've posted this here as you don't do emails

I was really dissatisfied and disappointed with the service. I picked a smart stick product from the shelf via a dummy box, and was told it was ‘out of stock’ only a more expensive one was available- no attempt was made to get me the one I wanted either at another store or online, and the customer service rep was eager to serve someone else. Poor service and obviously a scam to mislead customers into thinking products are available and then sell a more expensive version.

Had a large range of items. Lots of TV's, computer items, washing machines etc.Wasn't impressed with the staff though. A lot of them were congregated together, chatting amongst themselves. Not very professional in my opinion. One man did approach us to ask if we needed help, but it was very half hearted.This happened on a Sunday, on the run up to Christmas too.

There’s no customer service when ever I come here around 10 minutes I need to look to find a Staf , honestly I really don’t like come here but sometimes I don’t have another choose

There are staff members in here who do try their best however service is very inconsistent. Most roaming staff members, whom I would assume to be there for advice, provide either misleading or just downright poor service when I'm asking about item availability, or even wanting to buy something at the till, without any real urgency.Many times I have walked out due to just not being served.There are some passionate members here who I have been lucky enough to be served by and I hope the other workers can learn something from them.The prices are also extortionate compared to their online counterparts. I would only recommend shopping here if you are interested in an accountable warranty service, which is all I can recommend over alternative digital vendors like Amazon or eBay.

I was very torn about doing this review but since I saw this is the second time that happened I thought to go ahead.The staff here cannot be less bothered to actually serve you.I did came once in 2021 and I did have the same experience of many by make me wait for more than half an hour in various coming and go of clearly untrained staff to tell me that the printer i was looking at was the last one and it couldn't be sold so I should buy the more expensive one (they didn't take away that model whatsoever), so thank you so much i promise myself to never go back in this branch.Now 2 years afterwards i do the mistake of come back here and this time i'm in the doorbell ring section waiting to ask for a price and no one come to help, then a manager show up and ask if we need help we say what we need and he was like bare with me I'll get you someone, I waited 10 minutes and then I moved away as no one did really showed up.Next section I see a nice Remarkable 2 tablet that I decided to buy for the price of 500£ and I m still waiting however a guy working for Samsung there come and help me so I say I want to buy it outright hoping in a more interested staff. However what happened was surreal, he goes to this woman with red hair who was speaking with a colleague by at least 20 minutes and finally we thought he manage to make her to come and make us complete the purchase however while she is making her way to us she litterally stop next aisle and start to speak with another colleague.I' ve left and bought it from the remarkable website.I agree with all is been said here, staff is absolutely unbothered the management is non existent and you better off buying at litteraly any other place including other currys

Dear member of Staff Paulette: you made my experience with Currys frustrating and horrible, but i hope your phone conversation was worth it.Came yesterday to view tablets and a gentleman was very helpful so i went today to purchase it on the finance option and saw a woman in the customer service area. When walking over to her she was on her phone, then kept a hand on her poket where her phone was whilst talking to me very rudely because she said it was only her there and if she gets busy she couldn't help me..... I was the only customer in that area ...I said wanted to do the finance option with them as I couldn't do it online. She asked for the product number because she cannot search it on the system, because the system is not straightforward"... After 10 minutes she said she cannot do the finance option anyway from the store because the item was not physically in that store. I felt frustrated and her attitude at all times was disgusting and made me feel i interrupted her phone conversation..."