The Co-operative Bank - Plymouth
36 Reviews
- Friday9:30 AM–5 PM
- Saturday9:30 AM–1 PM
- SundayClosed
- Monday9:30 AM–5 PM
- Tuesday9:30 AM–5 PM
- Wednesday9:30 AM–5 PM
- Thursday9:30 AM–5 PM
About the Business
Branch Locator | The Co-operative Bank | Branch Locator
Contacts
Call Us
+443457212212
8 Old Town St, Plymouth PL1 1DE
Hours
- Friday9:30 AM–5 PM
- Saturday9:30 AM–1 PM
- SundayClosed
- Monday9:30 AM–5 PM
- Tuesday9:30 AM–5 PM
- Wednesday9:30 AM–5 PM
- Thursday9:30 AM–5 PM
Features
- Wheelchair-accessible entrance
Recommended Reviews
Ben
18.03.2024
The Co-operative Bank - Plymouth
Such shockingly bad telephone service. All I want to do is book an appointment to come into the branch. Been on hold for two hours now and still haven't got through. Driving my family mad with the awful hold music
Sam Sycamore
11.03.2024
The Co-operative Bank - Plymouth
Always been seen to quickly, and the services provided are fast too. Supposedly more ethical" than the other banking chains."
Bert Balsdon
07.03.2024
The Co-operative Bank - Plymouth
Excellent bank outstanding customer service always willing to help. Very friendly advisors always a pleasure when I have to visit bank.
Freddy W
26.02.2024
The Co-operative Bank - Plymouth
Well I,ve never come across this as a main stream bank, all day trying to get through on phone to discuss why money transfere from our business account has not happenedShocking service
Andrew Smith
14.02.2024
The Co-operative Bank - Plymouth
Abysmal phone service now - I was kept waiting for 45 mins to get through to a real person. It appears that if I wish to open an account in person, I have to travel from Wadebridge to Plymouth or Cardiff!I could be forced to go onto online banking, which I resist as best I can.
rosalyn newns
05.02.2024
The Co-operative Bank - Plymouth
Who ever is the line manager to the young lady who sorted my card issue over the phone.....She was an absolute credit to the Co Op banking team.Pass on my appreciation
Mr W
08.01.2024
The Co-operative Bank - Plymouth
Very helpful staff. Great location for bank. Useful products, accounts and services. Very happy customer.
Andrew Patrick
27.12.2023
The Co-operative Bank - Plymouth
Nice helpful staff helped me sort my problem
Emma Warren
24.12.2023
The Co-operative Bank - Plymouth
Bank is fine if you don’t need telephone support. Their opening hours (8:00 am - 6:00 pm during the week) make it difficult for those like myself who work 9-5 to contact them. I mainly rely on their app and automated telephone system but need to speak to an advisor this time - I held on for 53 minutes before being disconnected at 6:00 pm. Will have to try again tomorrow in my lunch hour but, in the long term, will be looking to transfer my account to another bank
amy
20.12.2023
The Co-operative Bank - Plymouth
Poor customer service not accommodating at all walked into the branch and could not accommodate a walk in appointment for something simple and asked us to book an appointment . Now the branch is not picking up their phone and called over 10x. This bank certainly does not give the impression they want to look after their customers
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8 Old Town St, Plymouth PL1 1DE
The Co-operative Bank - Plymouth