Heatcraft Heating & Ventilation

Had (and still have) a dodgy overflow in our watertank. Heatcraft had promised to replace some parts which we had to wait another 2 weeks for even though they had been aware of the problem for months. Done the work, problem still not fixed. They said they had made some tweaks, still not fixed. Now looking for another company to actually do the work.

Catercraft

I work there !!! Doh!

Just over a year ago, at a cost of over £1000, Heatcraft replaced the hot and cold water valves at our daughter-in-law's flat. The hot water valve has failed already, but Heatcraft say they will not attend as over a year has passed and they no longer do private work. Poor value, and non-existent after-sales service.

Not sure about the service but whoever drives van with LN68 LCG numberplate deserves to have their licence taken away for dangerous, aggressive driving. Had them right on my tail today all the way from newhaven to A26 turn off towards Lewes with 2 children in the car. When they were able to overtake I saw them doing exactly the same thing with other drivers.I wouldn't want someone who drives like that anywhere near my home.