St Ann's Medical Centre

I arranged a visit for children in the gp, between visits there was over an hour difference. The doctor, after examining my son, immediately examined my daughter so that I would not have to wait another hour with the sick children. He showed a lot of patience in examining my daughter, as she did not want to cooperate.

Just last week I waited until midday before I phoned to arrange to see about getting my ears syringed within the next month. There was no waiting time on the call the reception lady was extremely helpful & thanks to another patient cancelling I was offered the appointment for 2pm. I had my treatment which has worked & thankyou to people who do cancel unwanted appointments. It works & it definitely helped me. So thankyou St Ann's medical centre very much

I've never had any real difficulty getting access to advice or appointments here. It is a very busy surgery but the staff are really nice and seem genuinely caring.I moved from my previous Doctors surgery to come here, wish I'd done it much sooner.

Been with them since 2004 . Good place thanks to all doctors and nurses, the reception have improved alot

Excellent service provided by this surgery. No issues with booking an appointment. Well impressed from reception to medical staff.Thanks to everyone

Shocking, my partner can hardly walk due to a sudden back problem, can't get anyone to see him. He was prescribed pain killers which aren't touching him. He can't sleep for the pain, can't even bend to put his shoes on, can't sit on the toilet. He's explained to the receptionist who just says no appointments, he asked about the out of hours hubs to be told they don't have access to that service!

Very impressed with the service. I have managed to get through to reception and book appointments without long waits and have found the staff very polite and helpful on each occasion. Medication requests dealt with promptly and have always been able to pre book a suitable appointment when required. Excellent surgery.

I see so much negativity about this practice so just wanted to share my positive experiences. I have always been seen or at least got to speak to a healthcare professional when in need. Yes there is a wait for a routine GP appointment but that the case anywhere. It’s not “the receptionists thinking they’re doctors”. They triage people as best they can. I just want to say thank you for the care I have received recently with special mention to reception staff, Dr Carter, Dr Forrester, and a lovely nurse called Rebecca.

We have been with this surgery for 10 years. It has got so much worse every year it's open!Every time we go there is a problem in some way.I phoned to make a repeat prescription for my father inlaw but the lady would not prescribe them for him as i could not tell her the exact mg but was able to give her each and every other detail. So i rang back 1 minute later to speak to another woman who prescribed them for him with the relevant information that i could give her. Just find a lot of the receptionist acting like jobs worth for no apparent reason. You can quote easily see by the prescription history what is usually ordered.You can not get an appointment with a doctor unless you wait at least 2 weeks.The receptionist think they are a fully qualified doctors, deciding if it's even worth seeing a doctor.The prescriptions that get sent to the local pharmacy either never come through properly,missing items or they just don't bother sending the prescriptions at all.1 Thursday of the month is suppose to be the training day but every day you ring you struggle to get through.Touch wood, thankfully we do not need to attend this surgery very often.Just avoid this surgery at all costs if you can!

If I could give 0 starts I would do. Worst practice I have ever been a patient of since I moved to UK. It’s a miracle to get an appointment and if you do you might end up waiting an hour past your appointment time because receptionist forgot to check you in. Reception staff is rude to the patients. Majority of cases are referred to A&E rather than giving treatment in surgery. I would not recommend this surgery to anyone.