Roko Health Club Chiswick Bridge

Good gym, small but not busy so you get to use whatever you need without waiting. the machines are good quality however the dumbbells in the free weights section need upgrading. Pool/sauna etc are very good. Overall a great club and good for families, for 5* I’d need a little better free weights and a hack squat machine !

I have been a member at Roko Health Club for circa 10 years. The reception staff are very friendly and a credit to the club. The gym is a nice place to workout and the pool offers a relaxing space to switch off.I would say the most important aspect of the club is the members and staff. I can honestly say you will meet this nicest people and make friends for life. I’m very sad to be leaving the club due to relocating and wish everyone the best for the future.

Very disappointing experience on a trial day! Since I felt very uncomfortable from the beginning based on the bad vibe from the staff members. As I left reception, heading into the changing room, some of them, including the guy working at the bar, presuming I couldn't hear them, but unfortunately for them my friend (who's a member) was walking in at the same time, he overheard them talking about me, judging me based on my appearance! Which was really disappointing, as you'd expect staff to encourage and motivate you, instead of judge and criticise people. This is very dangerous, to somebody who's of a fragile mindset and vulnerable. Certainly! Mick taking from staff, when their job suppose to be the opposite. is ridiculous as I went there wanting to change my life, for the better and left feeling even less confident then I was before. Very bad experience also because of the price which is higher of most of other gym, you'd expect the staff to be trained for providing superior and high quality service, which was not the case.I would never suggest to anyone I know to become a member of this gym, not only for my experience but also for the lack of value of the money you'll be paying. I'm so sorry about this, because I'd really liked the set up of the gym the spa and the swimming pool. I would have been a new member, if it wasn't for the bad behaviour of the staff members, which I assume is probably something they do on regular basis.

Plenty of parking on site. Ask for the code on reception to enter and exit the car park.Staff were very welcoming and attentive. Expecially pleased that they look after the Spa area with such attention and switch on the bubble pool for you if you ask. Sauna and steam rooms very nice also.Gym itself has every bit of modern day equipment you could wish for too.Unfortunately the bubble seating and water jets are no longer working.

DO NOT JOIN THIS GYM AT ALL COSTS.I signed up at the end of May on a 3 month rolling contract as I am pregnant and due in December, I specifically mentioned to the young man on the desk that I am pregnant and did not want a 12 month contract as I won’t be coming past November. He understood fully and agreed to sign me up for 3 months.I tried to cancel my membership yesterday and was immediately told that I had been signed up for 12 months and cannot cancel until March 2024. Shocked is an understatement.This gym is evidently run by incompetent children and I am absolutely furious. I would never have signed a 12 month contract, full well knowing I won’t be using it past November.Go elsewhere, this gym are running a dodgy business and cheating their loyal customers out of their money.

Hi all. I have been coming to this gym for years and tbh I like it. There is such a good team especially one guy, his name is Ditan ( what a wonderfully strange name)He charming and good looking lolAnyway I just want him to be credited for his great work (that I never see him do lol)Keep up the good work Ditan you really are special.One negative is that when I say goodbye I say ‘love you’ but he never says it back. Now that’s professional. Great guy !

The club is great as a family club, kids can swim and use some gym equipment. Price's are reasonable. Staff are very welcoming. Some of the weight training equipment could be upgraded and some things added. But overall I think it's a great health club.

I've been a member of this gym since it opened. The staff are friendly and personal trainers are experienced and understanding. Classes are varied, gym floor ample space. In my view, the best gym around.

I was put off by the previous Google reviews, but I am glad I went for the tour. DITAN was very helpful. Gym and pool were very clean and not too crowded. I signed up for membership and am very happy.If you are looking for a nice Gym definitely book a tour.

Be aware the car park for visitor is at entrance just after the main road. The other car park with barrier gate is for members of the club