Peter Alan - Newport

Abbie (Peter Allan- Newport) has been so helpful with buying my first home. She answered all my questions and updated me regularly regarding the process. Very professional and friendly. 10/10 :)

Fantastic service from start to finish. Phoebe was helping manage the property we now call home :) she was always on hand throughout the process to answer any queries & went above & beyond to help us. As well as being super friendly also having 5* customer service skills. Thankyou again :)

Very happy with the service at Peter Alan. Bethan dealt with my property and made the process very easy. She kept in touch regularly and explained everything to me. I would really recommend them!

It was nice to meet Kaeden at Peter Allan. He supported me to get this process done smoothly and really appreciate his service and also the company provided speediest service to get this my new place. Thank you all for your great support

Absolute fantastic team at the Newport Branch. Kaeden. Phoebe, Bethan, James, all absolutely amazing. All went all out to help me secure a rental. Would highly recommend. Very professional and courteous.

I'm afraid that our experience is not at all good. The tenant they installed in my wife's property in Eastfield Mews, Caerleon was very aggressive towards a neighbour and the police had to be called. It then took another 11months before he left and left the property in a very dirty condition. It took a fortnight before a representative of the company inspected the property and deemed it to be be in a poor condition and would require deep cleaning. A further fortnight has passed without any action. Contact with the person responsible for the letting is based in Cardiff and was difficult to contact and did not seem to pay any urgency to our request for action. We are very disappointed with the service we have received. D and F Hughes

Very fantastic and swift in response, Phoebe Redman really did a good job and I think she deserves a pay rise(lol).Your staff especially her is professionally sound and detailed.Will love to continue doing business with this company because of her professionalism.

Attended a house viewing. Expressed interest at the appointment and was told I’d get a call tomorrow to talk about putting forward an application. But they didn’t call.I ended up calling them and they were really short and said that they actually have put forward my details to the landlord and they’ll contact me once they’ve heard back. (One thing to note is that I hadn’t completed any application form for this property yet?)2 weeks go by and still haven’t heard from them. Checked online and says it’s been let. Very disappointing.

First class service from first contact with Molly who talked me through the procedure who was very professional, and Kyle who kept me informed as it went on the market which the house sold in the first viewings with Nathan and then Claire who was absolutely fantastic as the buyer was a bit difficult and as a go between kept me informed with all that was happening as I was a ready to pull out a few times and said we will get it over the line Chris trust me and she did. I would recommend them to anyone who asked who sold your house as it was a pleasure to deal with them

One star is too high.Quite possibly the worst letting company out there - I have had nothing but problems. Between not letting my tenant know when windows were being changed, to consistently getting my address wrong, to not passing on key information from the tenant, not completing end of tenancy checks (took over a week), telling me there was fleas and refusing to take it out the deposit asking us to pay upfront. They refused to cover loss of income.Incredibly patronising, lots of 'we can only apologise' - yet did nothing about it. Didn't listen and stuck to the party line, and wouldn't do anything off their own backs. I had to do all the chasing up. Spoke to a different person every time. Never answer their phones or listen to their messages.Completely incompetent