M C D Plumbing & Heating

I have used MCD for many years and have always found Becky and Liz so helpful on the phone and quick at booking in issues. All the contractors I have met have been polite and have done a good job. Could not fault their service

Very efficient with booking a date and time slot to suit us.Very pleased with our boiler service today. Josh was very professional and arrived on time and carried out a great job.Would highly recommend M C D looking forward to using them in the future.

I count myself singularly fortunate to have contacted Mark Dawson of MCD Plumbing & Heating in Redditch before embarking upon the boiler upgrade/replacement and other supplemental heating system modification works that I was looking to have carried out at my home.A clear outline/understanding of the scope and extent of the work required was readily agreed (after discussing survey observations; confirming that current Gas Safe Registration, Trade Memberships and Worcester Bosch Accredited Installer status/registrations were in place; confirming the quality of the equipment and their associated warranties that would be provided, etc.), together with the establishment of an outline programme of work and a total works fixed price (including VAT). All of which were clearly set out from the outset, thereby giving me considerable confidence that I was proceeding with the right specialist contractor.My new energy efficient Worcester Bosch hydrogen-mix ready gas boiler installed into the 1st floor airing cupboard provided me with the best of all options, including a 12-year warranty on the Worcester Bosch Greenstar boiler due to the scope of work specified (including power flushing, magnetic filter, system dosing, replacement TRV’s on all radiators etc.) The noisy, inadequate-pressure shower pump that had previously served the property was stripped out as the new boiler replaced the need for a separate shower pump; a chrome towel rail was supplied & installed to replace an old radiator in the ensuite bathroom; and other system issues were agreed.The entire project was carried out by Mark Dawson & his team of skilled plumbers, heating/gas engineers & associated trades with Mark himself attending each day, keeping me informed and maintaining a watchful eye on all aspects of the work, with particular emphasis on the work outline, installation standards, materials quality, customer communication/care and ensuring overall customer satisfaction.Carpet film protector was installed at the outset throughout the house in all areas that would be affected by the work, and Mark was always happy to provide sound advice with pragmatic guidance and discus system options when required. His attention to detail during installation right up to handover, including the testing, commissioning and setting to work phases of the project, was outstanding,As a result of my recent contract experience with MCD Plumbing and Heating I have no hesitation in strongly recommending their services as they provide an exceptional level of project management, timely performance, installation quality, level of customer care/satisfaction at a truly competitive, value for money price.Howard

needed help Thursday with a failed boiler Engineer Josh came very promptly and repaired and serviced the tank all working great, very pleased

Extremely pleased with the new combi boiler MCD replaced.My old boiler stopped working and had no hot water for a week, rang MCD Plumbing, Mark came out gave me a quote which was very competative, that afternoon removed my old boiler and next day replaced a new one .Myself and my husband were so impressed with the professionalism of all the workers we met, they were very tidy and well mannered arrived on time (Excellent) and would highly recommend.

They carried out a number of relatively small plumbing repairs for my brother in law. Nothing was too much trouble and Mark could not have been more helpful. He even contacted my brother in law outside office hours to reassure him.

Spoke with MCD following a radiator pipe leak and the advice they gave was second to none. We were put in touch with a call out engineer who attended within the hour and sorted the issue. Highly recommended.

Fantastic customer service even available to help us on a Saturday. Always turn up and very punctual. The admin staff are brilliant too. A real five star company

Contacted MCD after another Heating Company let me down. MCD arrived on time as promised and serviced the boiler. Josh, the engineer, was helpful and very professional. Will use again and recommend.