Stack & Bonner

We engaged Stack & Bonner to help us with the sale of our property. We were very impressed with how responsive and professional the team were throughout the process. A special thanks goes to Chris and Richard who were both fantastic.

Excellent and Pro-Active ServiceAndy, Chris, Jane, Richard and Emma offer an exemplary and pro-active service. All the team at Stack & Bonner are extremely professional, knowledgeable, responsive and friendly and nothing is too much trouble when supporting their sellers and buyers. Customer service and support is second to none and I would highly recommend this company and their fabulous team to anyone looking to buy or sell their property. They really are a delight to work with.

I used the services to buy and sell my flat in Kingston over the course of 8 years and I always felt a great professionalism with the S&B team.Most recently I liaised with Richard who was a bliss during the entire process. Proactivity, flexibility and going the extra mile were the elements that made a complex sale become much smoother than expected.I highly recommend this agency as a local trusted advisor way beyond a simple estate agency.

Stack & Bonner are amazing! We have rented one of their properties and the service has been world class from start to finish. They've promptly responded to any emails, and the team are always a delight to deal with. Thank you James, Megan and Lauren!

Great (and short duration!) conveyancing thanks to Stack and Bonner team of professionals. It was a pleasure having you helping us on every step of the process, and having the patience of opening the property every time we needed, all with a smile.Thank you very much guys.

Very unprofessional people work there. For instance, Megan - a letting negotiator whom I had to push 24/7 for anything to happen. She would never call back or reply to my email or be at least remotely interested in doing her job. She doesn't know anything: how parking permits work, what the total area is, or what the property floor plan looks like. She just couldn't be bothered. It's a shame because their agency had a few very attractive properties on the market but dealing with these sort or people is a nightmare. Ended up finding a property elsewhereUPD: I was contacted by the Stack&Bonner management. The manager was genuinely interested in my feedback which I provided. He apologised to me and seemed to be keen on improving things. Let's hope it was a one-off issue.

Somewhat belatedly, I just wanted to thank you very much indeed for working so hard to bring our sale to completion. Richard brought just the right kind of continual pressure onto the buyer and his solicitor to get us over the line. We completed on the 31 August and funds were very swiftly deposited into my bank account. Since than I have had a great time working out where I can put the money for maximum interest. Debts are getting paid off now and my wife and myself are feeling very much more relaxed as a result! We have just had three days up in London, by way of a celebration, which was great fun, if not a little tiring.Anyway, thank you and all of S&B for your invaluable help during the selling process, it was an excellent result.Robert FItzHerbert

Being new to the UK, the deal failure rate has been the biggest cultural shock for me. You need a team like this to close deals! Chris actually knows what he's selling and would go the extra mile to get you answers (a rare quality, surprisingly). Richard is a relentless deal chaser who'd push everyone involved to get serious and close the deal already! If I'm a seller I'd want nobody else than these guys to be on my side. Thank you!

Highly recommended. The whole Stack and Bonner team were great - professional, responsive and friendly. For our recent flat sale, thanks to Jane for going beyond the call of duty to help us manage viewings around our young family, and to Richard for his dedication and great communication in completing the sale process.We decided to use Stack and Bonner after a great experience with Andy when we bought the property.

I have since amended my previous review.I was recontacted by the letting steam after an initially frustrating interaction about a property I was very interested in. James and Megan have taken really good care of me and the whole process was very smooth. They have dealt with any issues in a timely and professional manner. Their communication has been great and I would definitely let with this agent again on the basis of having gone through the process fully with them.