Carpet Care - Carpet & Upholstery Cleaning

We had Mark from Ingatestone clean our two sofas and dining chairs. I booked them on the same day as they had availability, they were well priced (after comparing a lot of quotes) so decided to book them on the same day. Mark was probably the friendliest and nicest person I have had do any work in our house. He worked hard for three hours and our furniture looks brand new, we will definitely be rebooking in with carpet-care in the future and hopefully the company will continue to have Mark working for them. One thing to note is that the head office say 2-3hours for the sofa to dry - make sure you book them knowing it’s a good 6 hour dry time if not more. This is absolutely fine for us as I knew that was incorrect, but if I would have booked in thinking they would dry so quickly like told then I could have been disappointed.

I have been a loyal customer of Carpet Care for the past five years, and I couldn't be happier with their exceptional service! From day one, they have consistently delivered outstanding results, leaving my carpets looking fresh, clean, and rejuvenated.What truly sets Carpet Care apart is their unwavering commitment to customer satisfaction. Not only do they go above and beyond to ensure a thorough and meticulous cleaning, but they have also maintained their prices throughout the years. I appreciate their integrity and transparency, as they haven't upped the price once in the five years I've been using their services.The team at Carpet Care is highly professional, punctual, and attentive to every detail. They take the time to understand my specific needs and tailor their cleaning approach accordingly. Their expertise and state-of-the-art equipment ensure that even the toughest stains and odors are effectively eliminated.Beyond their outstanding cleaning results, their customer service is truly top-notch. The staff is friendly, responsive, and always ready to address any concerns or questions I have. I feel valued as a customer, and it's clear that Carpet Care takes pride in delivering an exceptional experience from start to finish.I wholeheartedly recommend Carpet Care to anyone in need of reliable and high-quality carpet cleaning services. You can trust them to exceed your expectations with their professionalism, attention to detail, and unbeatable prices. Thank you, Carpet Care, for consistently providing a service that goes above and beyond!

Chris, the cleaning technician, did an expert job on cleaningour three-piece suite, and we are very pleased with the result.A very pleasant gentleman, he arrived on time, explained what he was going to do, and did it very professionally.We are going to have our carpets cleaned at the end of the year, and have asked if Chris can come and carry out this work for us.Thank you Chris, at Carpet Care.From Very Satisfied Customers in Stevenage, Herts.

Had carpet cleaned yesterday wasn't happy with result. Phoned company up and they said sorry your not happy. I said to them I should of gone with other company who was slightly more expensive. I had a small tea stain as I told them on phone now looks lot worse.i even paid extra to have carpet guarded.would not recommended to no one .no helpful on phone either all he was on about is the call was recorded.

Great service at a competitive price, Mark was efficient and professional throughout the appointment and went over and above when having to move furniture about the various rooms. Woud happily recommend.

Mark cleaned the carpet and it looks as good as it did when it was new, he was really friendly and cleaned it thoroughly so we were really happy with the service.

Simon, our carpet & upholstery cleaner was great, arrived on time, was polite and did a fantastic job on cleaning our sofa. It looks and smells brand new. Will be using again in the future,

Amazing service. My carpets look like new.Thankyou.

John came on time, worked quickly and helped me move my furniture I could not move myself. I had a couple of little stains which was removed once the carpet had been cleaned - I have a thick carpet and happy to report it was dry the same evening - very pleased with the overall service. Thank you Carpet Care

Brian Cox came to clean our living room carpet. I wasn't expecting much since a new puppy had soiled it quite badly. Brian did a brilliant job. The stains and smell are gone and I can sit in my living room without holding my nose. A job well done.