Sykes & Sons Pianos (by appointment only)

We recently bought a Welmar piano from Sykes & sons and are delighted with our purchase.The piano was bought for our son who is embarking on his piano playing journey, and we feel that we have invested in a fine instrument, an elegant piece of furniture and a company who has a lot to teach others about outstanding customer service.Macauley is very knowledgeable and skilled in his trade and made us feel very welcome to browse the stock of pianos on two separate occasions. We also appreciated the fact that we never felt rushed into a decision. Macauley also stored the piano for us so that we could have it delivered in time for our son’s birthday for which we were very grateful.We would like to wholeheartedly recommend Sykes and Sons to all for all the services they offer.

Great

Mac is a great guy, flexible and know what he is doing. Happy to recommend.

If you are looking for a decent piano and you want to buy it from someone professional and trustworthy, Macauley at Sykes and Sons is your man. I challenge you to find anyone as passionate and knowledgeable about pianos and their intricacies as Macauley. It basically isn’t possible.We had a low to modest budget for our upright piano, and - while Sykes and Sons’ stock appears relatively small - it is perfectly well formed. There were actually a few pianos within our price range (and many more much fancier ones above it); Macauley gave us time and space to try each one out.The price you see is the price you pay. The price you see is reasonable and well-judged so you don’t need the stress of haggling or worrying about whether it is fair or not. It also includes delivery, tuning, an adjustable stool and an encounter with a piano pundit: just what you want when making a serious choice about a serious instrument.Macauley treats each instrument with pride and care. He is a member of the Guild of Master Craftsmen and you will see why when you meet him to buy your next piano. He knows not just about each piano's history: he knows its DNA. You can see the personal interest he has in each instrument, and at the same time he is committed to helping you find a perfect match, without any hard sell or pressure.There was a piano that we really liked in every way, except the ‘weighting’ of the keys. No bother, says Macauley, come back tomorrow and I will have sorted that out to your bespoke specification. Patiently he explained to us how this would be done and why it would work. Overnight, he painstakingly performed master surgery to change the weighting. He knew we would be satisfied when we came back to try it again the next day. We were. Cupid’s arrow struck and we couldn’t wait for this beloved piano to be delivered.We would unequivocally recommend Sykes and Sons to anyone who is looking for reliable, well-sourced, well-cared-for, reasonably-priced and high quality instrument.

The delivery was brilliant and the free tuning was arranged straight away.