YMCA Poulton

It's a really nice gym. Good, friendly, approachable staff, nice atmosphere, very few meat head show-offs but the odd weight dropper and hat wearer.Good quality and range of equipment, loads of classes, but the showers need improving, big time.Just undergoing a bit of a refurb, so small improvements around the place.

Really rude, unhelpful staff. Especially eyelashes. The lockers only accept old pound coins (what?!?!?) or the tokens you use in trolleys. They don't have any old pound coins to lend you and charge £2 for a trolley token.We were overcharged for the swimming and then they tried to overcharge for the gym. One of my sons was ill and they did refund his swimming to be fair.A young lad lost his apple watch and eyelashes came out to my sons in the car park and asked if they'd taken it, which they hadn't. Then she had the cheek to take a photo of my son's car just in case".When I saw YMCA associated with the pool I was more than happy to give them my money but the service we received was appalling"

Great amenities. Our son is currently attending swimming lessons here, as well as the pool facility there is a gym, tennis courts and other fitness activities available.

Swim session ruined today by people stood around in the middle of the pool ,if you want to chat go for a coffee.

Won a spa experience in a a raffle and just had a wonderful relaxing 2 hours . Shame it had to end.

The Gym is rather small, however it is relatively quiet compared to the other branches. The staff are all extremely polite and accommodating, Leigh is the standout of the bunch! She's extremely helpful and a genuine asset to the company.

The 1 to 1 swimming lessons have been great!

Horrible. Absolutely horrible. Me and my family came here to kill a few hours and have a little bit of fun, but as we were checking in and getting a locker, they said: “ sorry, we only take old pound coins and trolley tokens.” So we got changed and jumped in, then the lifeguard said we couldn’t splash too much. There was also no floats/toys in the pool, so we had to improvise. After about 45 minutes in the pool, we got changed and headed back to the car and one of the staff members followed us out and asked if we had took a boys Apple Watch, we all say we haven’t and my brother heads off home, but then the staff member with the big lashes takes a photo of his reg plate. My dad steps out and asks her to delete it, but by then she’d already sent it to the rest of the staff. My dad then calls my brother to come back just to prove he hasn’t got it. Waste of money and time, do not come here.

Hired the pool for a pool party yesturday- the team we're all great and helpful, and we all had an amazing time! Well organised and would definitely do it again!