Opkill Pest Control Ltd

The two gentlemen who came to our property on different dates were friendly, respectable and kind. They gave good advice and ensured the little mice problem we had was handled without causing me too much distress. Really thank you so much.

Opkill gave us a full assessment then a detailed quotation before commencing work. They were very thorough and professional throughout and we would have no hesitation in recommending them.

Easy to book service.we had 3 visits in total and each time we were kept informed regarding timing of visits. The gentleman that visited was polite and knowledgeable. Would definitely recommend this company .

Really pleased with the service, professional and resolved our issue quickly and efficiently, thank you

I was extremely pleased with every aspect.The rep was very polite and helpful.Mr CareyShareshill

Great service all round from the time of booking. Chris Bryan has just completed his second visit, on time, very professional & great service.

I needed help with rat issues at my business and called Opkill as they were very local to me. Answered the phone right away and Sarah was really helpful on the phone. Guys sent out that same day and sorted our rat problems and inspected the property with recommendations on what to do in the future. Inwas actually surprised as was expecting a large bill but very reasonable for service given. I will now only use these guys in the future

Used them numerous times.fantastic professional service.very friendly

I had substantial and expensive work done by Opkill, work with a 5 year Parts and Labour Guarantee. I first contacted this firm in May 22 to report a fault and requested a repair. I have records of numerous calls and written records of promises made that the repair work would be done. The work has not been done and I have been told that the delay was because people were on holiday, people were off sick and people had 'family problems'. I've now been told the part I have been seeking to have replaced are not under guarantee and that I should have been told this. Well, I was never told this and I have a full written 'parts and Labour guarantee' to show this is not true.There is something seriously wrong in a business that does not answer calls (except to get new business), that appears to have so many staff problems that means appointments are broken and a firm that refuses to honour a written guarantee.I could not recommend this firm for substantial work (removing a wasps nest might be ok as at least you can tell it's gone!) but anything more, you will be left on your own as several other posters are reporting here. It's firms like this that necessitate Trading Standards.Update May 2023Update - having been told they did not have the equipment (scaffolding etc) to do the repair to the work they originally did, I found the same firm erecting scaffolding equipment in the house behind us! I approached the workers to ask if they would be doing the repair to our property - they said they would 'phone the office'. We heard nothing and they disappeared. Really is an appalling lack of professionalism and leaves the feeling we have been lied to and ripped off. Just read the reviews on Trustpilot - wish I'd seen them before.