Rentals & Sales

For your sanity. Do not waste your time. Either as a tenant or as a landlord.We had problems from the VERY FIRST DAY of our tenancy and it never improved.They do not listen to concerns and drag out maintenance, even when potentially dangerous.They lie and make up conversations that have never happened.

Alex was very professional and allowed us as much as we needed to view the properties he showed us. We really appreciated his time and patience

DO NOT TRUST THIS AGENCY!! After putting a holding deposit on a property, Abby started to ignore my calls/emails. I have been calling the agency for weeks to get my money back, and everytime they tell me that I will get my money back today but finance is not available at the moment!!! However I am still waiting !!

Had a viewing booked and confirmed, turned up and waited for twenty minutes before receiving a phone call asking if we were still attending and that an agent called Abby should be there within ten minutes. We waited 25. No one showed up. No word of acknowledgment or apology followed afterwards either. So unprofessional.

Abby, Alex and Simon have been great - they are easy to communicate with and helped us with issues within the house. They are busy people but made sure to keep in contact and helped us when we asked. If going with this agency, I would recommend them, as they are understanding people to work with.

For viewing the agent essentially just opened the door and I checked around myself. After I was told I’d be contacted, they didn’t put in my offer until I chased several times. The impression was that nothing would be done unless I called. During the call when my offer was finally made, or so I was told, I had no real confirmation of that other than, “I have”During the time I was waiting for landlord to respond to offer, at least that’s what I was told I was waiting for, I made calls and emails no responses to emails or call backs even though Simon said I would be called back “shortly” after meetings. The only response I got to my emails was that it had been given to someone else and no feedback was given on that. I think having, or even landlords having a preference for tenants according to various qualities and agents qualifying according to these is part of the job. I know as I’m an agent myself. But not even explaining what’s happening, giving the impression a tenant is just being ignored or being treated less importantly without explanation, especially during something that can be stressful like moving house is not got practice in my opinion.

Great experience.Everything went smooth and the communication was great.Alex was very professional and helpful, he was there whenever I needed him.Very happy!!

Guys this company will steal your deposit! The people who work there especially Costa and Alex are fraudsters! They took my 1 week deposit and gave the property to someone else and now I’m trying to get it back for two months now I even went to their office and they are making ridiculous excuses! DO NOT TRUST THEM!

I went to view a property which went quite well. But then it all went downhill. I made sure I called early the next Monday to request an offer form which they said they’ll be sending but it wasn’t sent so I called again by the end of the day and finally got it. I called and emailed everyday to follow up the offer but agent wasn’t there and always got passed around. I finally received a call to find out the offer was refused.I’m writing this because I’ve noticed stark differences from another letting agent from a different company to where I just recently secured a heavily sought after property. He gave advice and tips on how to make an offer to the landlord so I’ll have a good chance of getting accepted.

Definitely the best experience ever.Agency is very good , quick responses, and very helpful. Miss Abby is very polite, professional, and always willing to approach and give best guidance and time. She done amazing work for us, and we really enjoyed in our property in Colliers Wood. Big, big Thank you ❤️