Balfe's Bikes Gatwick

Best bike shop around!Balfe’s are absolutely brilliant, I have used them numerous times to fix issues with my bikes. They are really reasonably priced, staff are fantastic, friendly and very knowledgable. Could not recommend them enough. Their shop also offers a great range of products and it’s really easy to do click and collect for anything they don’t have in the shop.

We wanted to give a big shout out to Keith in the work shop, who sorted a couple of bike boxes for us at short notice. Outstanding customer service and could not have been more helpful. We also picked up a couple of tools at a good price.

Great service all round. Bought the bike online but arranged to collect in store, staff were really helpful handling deposits and managing the process of paying with Cycle to work Scheme.When I collected the bike from the Gatwick store, Dan explained everything I need to know about the bike, using the gears, maintenance and setting everything up. A very busy store, but I appreciated the time taken to set me up and get me on my way.Would recommend and use again.

Building out some new DT Swiss wheels for my gravel bike, Keith and Dan at the Gatwick branch were a great help recommending the right components as well as offering to fit them to my new wheels.Great support as always from the team at Balfes Gatwick, they are knowledgeable, friendly and never laugh at my often probably very obvious questions!Highly appreciated and recommended.

Great service from Balfe’s bikes from all the staff that dealt with me and my family today but Ian in particular went above and beyond to make sure that the bike we were choosing was perfect for my son and most importantly safe! He gave some great tips for riding the bike and also leant a hand with my little girl whilst I was trying to sort out the details for my sons bike. Super easy to do business with and the bike was built and ready on the same day! Excellent service and won’t be going anywhere else anymore!!! Super happy, thank you!!!

Had a issue with my front tire.went to Gatwick balfes bikes they helped me out big timeWas served by staff member called ed great worker went out of way to fix my issue.Could not be happier friendly people highly recommend

Bought a Giant Defy as an introduction into road riding having come from an mtb background. Carrying long term injuries it was great to get invaluable help from Keith with the fit on the bike. It really was a welcome surprise to see the effort and detail provided by Keith in making sure that the bike was ready to go; that I was comfortable with the fit on the bike and that the whole purchase went smoothly. Being able to chat to Keith and take in some of his experience and advice made my day. The whole staff working at the shop were friendly and engaging, with the experience leaving me really glad I chose to go to the Gatwick branch. Very impressed and I’ll be making sure I recommend the branch to friends.