Leicester Auto Valet

Booked a mini plus valet which includes a polish, so was surprised when they turned up on a rainy day. After they were done I pointed out a bits I weren't satisfied with and Jeff replied: you need to polish that". This is when I reminded him that I asked for that and he thought I'd booked a mini valet. I was surprised how quick they'd finished and it made sense in the end. Honest mistake you might think

Jeff was a real gent and a pleasure to deal with. Managed to move things around for me and for me in on real short notice. Car looks amazing also after a their machine polishGreat comms, service and end product, all for a reasonable priceWill definitely use againThanks

My car looks brand new! 2 hours spent doing a full valet on my car and it looks and smells absolutely amazing. No more stains and mud on the inside. Thank you so much I’ll definitely be recommending to friends and family

Leicester Auto Valet are now officially my fortnightly car cleaning company (I'm a mobile business so therefore it's important that my car is as presentable as myself and my products!)They also completed my husbands car today - which before was a bit of a mess"... hopefully their hard work will convince him to keep it tidy - one can only hope.I'd highly recommend Leicester Auto Valet - they use fab products

Excellent service, Jeff is a great guy who knows his stuff, he detailed polished my black 118d and knew more about the history of the car than me just from spending time with the bodywork! A very informative service, he's given me plenty of advice to keep the bodywork looking as good as it now does, will be using his services again in the future.

Have been using Jeff from the start of lockdown last year 2020. He is punctual, polite and takes immaculate pride in his work. Our cars are absolutely gleaming, and stay that way for longer even after rainfall due to the superior polishing products he uses and the high quality of his workmanship.Jeff arrives in all weathers always cheerful and efficient, the advice he has given and the treatments he offers ensure my cars have that high gloss quality finish. Plus i get the peace of mind that my cars are well maintained at all times.Thank you Jeff and your accomplice, we are very happy that we have found you.

I got a full valet done on my car and could not have asked for anything better! The work was carried out with great care and detail and the car looked spotlesss once finished. Jeff was very professional and friendly. He gave honest and straightforward answers to my questions about getting scratches removed and machine polish done and did not try to sell me his services. I would totally recommend Jeff for your Car Valet needs! Cheers and keep up the good work :)

AWFUL EXPERIENCE!If you want to be left with a dead car battery, interior paintwork damage and then be intimidated over the phone when you try to resolve the issue peacefully, then by all means use this company. I had a full valet (£80) and my car battery was left completely dead (the job took 2 and a half hours & light dials inside of my car were not in the position left in, so I assume they were knocked during the clean and lights etc were left on for the duration). I called Jeff as soon as we’d realised (about an hour after) and he admitted it had happened before and it was probably the battery, but he was in no way concerned. Jeff watched me move my car for him prior to the clean so he saw that the battery wasn’t dead before hand. Due to this I was unable to attempt to dry out my car as he’s recommended, by leaving it running with the heaters blasting, which wouldn’t have worked due to the vast amount of moisture left in the seats anyway (pushing on the seats led to water bubbling up. Admittedly I thought nothing of this as I’d not had the interior cleaned before). When the battery was changed we were shocked to find that because of the moisture left in the car it had caused interior paint to bubble and chip away. I’ve sent photos and a reasonable explanation to Jeff through watsapp stating politely the issue and that I hope he can reimburse me for the battery and for the damage once quoted by the body shop. He then called me and tried to intimidate me over the phone dismissing my issues and not wanting to take any responsibility for the battery or the damage. He stated that “we can’t kill a battery that’s already flat” when like I say, Jeff watched me move my car just fine before hand so knows the battery was fine before. He had the keys for 2 and a half hours which is plenty of time to kill off a perfectly fine battery if lights or radio are left on. He then said that the damage wouldn’t have been his fault because I couldn’t dry out the car like he advised.. in my opinion it is his fault because he’s killed the battery leaving me unable to do exactly that. Over all it took my car 4 days for the seats to dry out, I wouldn’t expect them to take that long even without heat applied. I have photos of water droplets on the inside of the car 3 days after the job was done. I thought I would be reasonable and contact Jeff with my issue directly rather than sending him a bill for the damages with no contact, but Speaking to Him today he would rather “pass the details to his legal team and see me in court” than admit fault and pay for the repairs. I had the valet done in order for me to sell my car, it’s now been delayed and I have been left out of pocket for a battery and soon to be for body shop repairs that wouldn’t have been needed if the battery wasn’t killed whilst cleaned. You’d think that choosing a company for the experience they have you’d be leaving your car in good hands, Not left out of pocket because you’re paying for damages caused by the company you paid & trusted.

Great service and valet. Arrived promptly, spent alot of time valeting our older car ready for being a wedding car - happy to say the outside is shiny and the inside nice and clean so the bride's dress is safe from getting marked.

These guys came this morning. I was very impressed with the work. My car looks like showroom now. Thank you. Will deffo use you again :-).