Cash Converters

(Posting on behalf of Issabella Traynor)Chris is such an amazing member of staff, always so happy and cheerful, as well as being extremely helpful. He's clearly a very valuable member of the team.Sarah is another amazing staff member who always goes out her way to provide the best customer service possible. She knows how to make you feel valued and is always happy to help.All the staff here are completely amazing and always are on hand to help and answer any questions you may have (regardless of how daft they may be) and always try and get you the best deal available. Much prefer here to places like CeX or Granger Games.

I've been there yesterday. The shop is clean and well organized. They have quite good stock. I bought a controller and 2 games for my switch. Got served by Paul who been kind and professional. Thank you! Adam

Normally I would have rated 5 stars, but today there wasn't much in the shop. It's not the shops fault as they sell after they have purchased, if no one is selling, what can they do? I must admit, I did see some good offers on PS4 games consoles though, but unfortunately I am not looking for one at the moment. The shop is always clean and tidy with friendly staff.

Went in recently with some scrap gold. Was served by Sarah very profession and friendly she explained that she would be a few mins checking hallmarks and test jewellery. Was really happy with the outcome of transaction. I even spent some money in store on more jewellery. Will be visiting again soon.

Sheepishly purchased a Gshock from their online store, the pictures weren't great but the description said it was in good condition.Item arrived packed very poorly (loose in a thin jiffy bag and almost breaking through the paper) and the solar cell was clearly damaged which wasn't in the item description.I have emailed the store twice now seeking a return and refund and am yet to receive any kind of response.

Bought a computer game for my daughters switch but the cartridge didn't work, the next day I returned it for my daughter at first they refused. I said there was no other game she wanted so I wanted my money back but the girl said no. I asked to speak to the manager she went and spoke then returned saying I caould have my money back since I was returning it the next day.The Cash Converters website says customers are entitled to their money back when an item is unusable.I definitely will not be shopping there again.

Fab shop and great service. Steve was so helpful and has great knowledge of the electronics and games. I have one very fussy teenager and he was really happy with his Birthday gift. Big thanks for being so approachable and helpful.

We bought a gaming laptop from this store which has a faulty screen and they was going to send it to the technician and they haven't done it and now they're trying to blame us for it it's not the first time they have sold us faulty stuff I will definitely not be using them again

What a delight, dealt with Steve, he knows his stuff, fabulous service from the start of my sale to the end. Would definitely call in again. Such a cheery guy, breath of fresh air, to deal with someone so polite and friendly.