Wickes Erith

A well stocked store for your professional or DIY building projects. The staff member I spoke to was extremely helpful when I had to exchange an item. No fuss at all and only to pleased to help.

Don’t really care about customers. Looks like the web data base is not linked with the store stocks and they don’t want to help. Quite rude actually. Probably they are used only to the tradesmen,

Useless, always has been, never has anything in stock, always empty, AVOID!! Unless you like wasting your time!

Recently bought a lovely kitchen from here. Very helpful staff member bill who I spoke to in store. Want to say a very big thank you to him!

They dont pick up the phone

Very unhelpful member of staff. Asked the short lady in the electrical section one very simple question and she clearly couldn't be bothered to help buying the correct material. As a result I ended up buying the wrong parts and I have to go back for a refund.

Really big thank you to Jo and Charlie who not only carried all the tiles from the shop floor to my trolley but then also waited a the till and loaded them all into my car - very grateful for their kindness today. Very happy customer

Good stock. We need some decking for bbq this week.The had it. Wicked

Avoid and use a decent provider. kitchen was designed by someone who cared only about his commission. It was impractical. We was also charged for multiple items that was not required. Trying to query of unused stock could go back for refund (total £450 unneeded stock) was refused. Only arrived 7 days ago so not over 30 days. Since seen I'm not the first. I won't be last. The customer service is bismal. Save your money and time.

BE AWARE. KITCHENS BE AWARE.When you buy a kitchen READ THE TERMS AND CONDITIONS!!!!! Small print !!!! This is told to you continuously after you buy it but not before. If old friends or relatives are thinking of using Wickes Erith then please check everything then double check it.Once you buy the kitchen you are on your own. Customer care is non existent. Sales staff are rude, dismissive and condescending. They will blatantly lie to you to cover their stories. One dippy saleswoman even told us they don't have a Sale whilst standing in front of the KITCHEN SALE sign. If the kitchen is badly designed or if you are over sold items they refuse any refund.Read the small print !!!!Think of your worst second hand car salesman then imagine him selling you your dream kitchen.They only got a 1 star because you have to . This review is for Wickes kitchens only and does not refer to the rest of the store, who are always really polite, cheerful and keen to help.