IDSystems

Excellent all-round service from IDS. From the initial contact to showroom visit, help from sales staff, ordering process and final installation, the service has been first class.The only drawback was the long lead time of approximately 14/16 weeks, which did delay our project.However the products, which in our case was a large 4m bifold door, fixed windows and a lantern rooflight, were excellent which made the long wait worthwhile.Was so happy, that we have now ordered more windows and a large sliding door!Would thoroughly recommend IDSystems.

My wife and I were looking for glass doors with thin sight lines and after visiting several manufacturers choose the Edge 2 sliding doors by IDSystems. We travelled to their showroom in Norwich where we met with Neil who was very helpful and answered our many, many questions. They were then extremely prompt with their quotes, we had several as we honed the specification and very helpful explaining the details. Install was on the date they said and the two guys who undertook the fitting were excellent. The difference to the room they are installed in has exceeded our expectations, just brilliant. I would thoroughly recommend ID Systems.

Very pleased with both the quality and the look of our ID Systems windows and doors as with the professionalism of the installers - great experience and we are loving these windows!

In September 2019 we commissioned ID Systems to supply a set of Bi-fold doors, Sliding doors and one Window for a new Extensions.From Start to finish the Team @ ID Systems could not have done enough to support us in choosing the correct doors for our new extension. They opened the showroom especially for us , as we were unable to make the week day viewings. The support in measuring (as we wanted the doors flush with the floor), was patient and very helpful. On the day of install the team were professional and nothing was too much to get the job done!The Doors, one set of sliding (3 panel) and one set of 3 panel bi-fold, look great and keep the rooms warm whilst bringing the outside in.Three years on and we are still very happy with our choice of doors and window from ID Systems. They still look as great as the day they were installed.We would choose ID systems again, any time. Better service and warranty than others on the market. Big Thanks to the Team @ ID Systems

The new sliding doors from ID Systems have made a real difference to our house. Originally we were looking for doors with a retro Crittal style look but after a visit to the showroom, we decided to go with the Edge system with just a 2cm join where the doors meet allowing mush more light and connection with the outside. This has made a great impact and really opened up the back of the house. We found the staff at ID nice to deal with and both the surveyor and installation team were really helpful. The level of finish is really good and the sliding doors have a very satisfying heavy and smooth roll when opening. We are very pleased with the results.

I had requested a service for my bifold doors and from the moment I contacted ID they were brilliant. The teams who came to fix them were both excellent, on time and extremely knowledgable The doors are working superbly now. I would highly recommend ID

I have used IDSystems for a number of building projects and am very impressed with the quality of finish and performance. I particularly like the Grand Slider system as it is so easy to operate. The sliding doors at my new home in St.Ives are the perfect frame to the amazing view of Porthmeor Beach

When designing our new self build forever home, we were looking to include quality products that would not only look good, but provide excellent thermal efficiency and be constructed with longevity and reliability in mind. ID Systems sliding doors fulfilled those ambitions above and beyond expectations.From first contact with the sales team, all the way through to the eventual installation of the doors, ID Systems employees demonstrated an exemplary level of engagement to ensure complete customer satisfaction. For our next 'forever home', we won't be looking anywhere else for doors and windows to enhance project. Why would we?

great service- our doors were installed over 7 years ago and the needed a minor repair. ID systems guys came out a carried out the repair at no cost. they were very nice and friendly, did a professional job, and cleaned up spotless. thank youhighy recomend , very professional company , not the cheapest but excellent door and excellent customer service.

Very professional operation supplying a high-quality product. We had some large (3m+) glazing to go in and the whole process was incredible to watch (there was a robot crane!!). From the sales & admin side it went fairly smoothly - even though we had to endure some lengthy delays due to the country-wide supply-chain problems during 2022. ID did their best to mitigate this and proved flexible enough when we really needed their help. They have a showroom (no staff) in London too - which is super convenient.