Tapi Carpets & Floors

My Favourite sales people. Nigel and the guys are so helpful. Highly recommend Tapi too you when you need new flooring./carpets etc. My favourite carpet and flooring store.

Great customer service not pressured. Working well with covid restrictions in place. Got what I wanted, ordered and sorted no fuss

Staff are always really helpful and informative.

really good customer service at the shop and good install, I did have to ask the installers to wear shoe protectors as it was a white carpet but would recommend highly

From the moment of my first contact with the Westwood Thanet store, to ask about arranging a visit for measuring during the pandemic through to ordering and fitting, Frank, and Zac were extremely professional, helpful and a pleasure to deal with. We received all the advice we needed, given all the time we needed to decide and they weren't pushy at all. Very professional and seem to have their pandemic procedures sorted as well, which I have to say makes for an excellent service and great way to buy a carpet with a home visit and samples brought to your home. We have a particularly challenging lounge layout with a double facing chimney breast right in middle of the room which they had to work around but the fitters tackled it with ease, made an invisible seam exactly where we wanted it, did a really great job with smiles on their faces and left the house tidy to boot. We are going to try their binding service with some of the larger off-cuts to make carpet runners to protect our new beautiful carpet. Thank you so much Tapi carpets...a welcome addition to Westwood.

Nice friendly staff we found exactly what we wanted job done thank you all

A great store with quality products at an affordable price. Very knowledgable and friendly staff, especially Paul Davies who was a great help when we recently purchased flooring for our new house.

Had one carpet fitted, all. OK. Process is clunky though, no online booking for quotes or ordering.Gave up after several attempts for a quote to emailed for 4 other rooms. Shouldn't have to call 6 times to organise a sale. Seem to only be able to talk to the first person you ever spoke to, maybe that's a commission thing, but to the customer it feels like you're being fobbed off!

Great service, great value service.