Create Your Beauty Ltd

DO NOT GO HERE FOR ELECTROLYSIS. Not only will it not work to remove your hair, but you will be left with scabs that last a week or more and will eventually turn into scars. I was told that this was normal and when weighing up my goal of being hairfree vs some scarring that I would hope to fade over a few weeks / months, I chose to continue until it got to a point where I was shaving my face every week finding that my hair was not actually reducing and the scars made my face look hairy anyway! I complained, sent photos and requested a refund and was told they don’t offer refunds and it’s at the managers or owners discretion, who ultimately refused the refund and suggested I used the remaining money for other treatments from them. I was not prepared to do this as I had no faith in them. I find it abhorrent, as a salon, if you have outdated equipment and your staff aren’t properly trained, that the customer has to suffer the consequences. I hope the £150 that was remaining is reinvested in training staff and updating equipment as I do not trust these people to work on my face.

Sorana was nice and kind, and she made me feel very comfortable. The massage was very pleasant and the level of pressure just right. I felt relaxed and unwinded. I'd recommend it.

Sorana was very professional and friendly. She made me feel very relaxed. I especially liked the super great massage that she gave me. I would surely come back for more. I highly recommend Sorana.

The clinic is great! They have lots of great treatments and packages. The therapists are all very good. I had Colin who is very good with the treatments especially with CACI. I had Milena today who carried out 3D lipo and was very good at carrying out the treatment. She is friendly, she explained everything very well and was understanding and compassionate. I would highly recommend her and the other therapists as well, Colin and Hayley.

First time having a full body massage and Hayley was very helpful when explaining the process, good massage and I left feeling very relaxed. Will definitely be booking again

Having a wax is not the top of my favourites list. However, how lovely to have a pleasant chat with the very friendly and gentle Hayley, who is very professional but has the right balance of putting you at ease whilst being interested in what you are saying. Thank you for doing what you do.

My first time visiting Create your beauty and it did not disappoint. I had a massage.Staff was very friendly and helpful. My massager was lovely lady called Sorana. Very professional. The room ,ambiance and whole experience was amazing . Would highly recommend

Very welcoming on arrival, the massage was amazing. Will definitely be coming back

I was so impressed with my floatation session.It was a gift from my friends after having my baby and it was such a relaxing experience.The place was so clean and calming and I was so impressed that they provided everything you needed after including deodorant,hairdryer and facial creams.Would highly recommend trying this experience and especially at Create Your Beauty!

I had the most relaxing massage and facial from Sorana. She was lovely and really helpful when I was asking lots of questions about products afterwards. I will definitely be back for further treatments and intend to buy my Elemis products from there in future.