SW Tile Studio

Can't recommend Grout tiles highly enough. Alan, the manager, is friendly and extremely helpful. A beautiful selection of quality tiles and great customer service.

Alan was amazing from start to finish and helped us through the whole process. Great communication and really happy with the tiles we got!

Great new tile shop - very helpful staff and excellent value and quality tiles (Much cheaper than Topps!).I visited the store in East Sheen to buy tiles for my kitchen, great selection and ability to take home samples to trial at home. I'd been to quite a few of the other local stores (Topps, Fired Earth, World's End) but I found all were significantly more expensive for what appeared to be an identical product. Staff very knowledgeable, and delivery first thing the next day. I'll be back!

We couldn’t recommend grout tiles enough! Alan the manager was such a pleasure to work with and had great recommendations! The shop has a great selection of tiles and at competitive prices. After a year long house renovation it was such a pleasure to work with Alan who really helped us out, including saving us when we were two tiles short. Will definitely use again and recommend to all. Thank you!!

I never thought I'd post a review about a tile shop. But....If you need tiles, go and talk to Grout.Knowledge is exemplory.Advice when requested was absolutely sound.The entire process was frictionless.Shout out to Alan, but even if he's not there I'm sure the experience will be the same.Massive thanks for being literally the easiest part of our refurb.John

Love Grout, the staff there have been so friendly and helpful - even making sure our tiles arrived the next day. This is the second bathroom we have done with Alan and Michelle and they've both been brilliant, really patient with us and very helpful. Huge thanks to you both!

We bought the tiles for our new kitchen, hall and garden patio. I really wouldn't do so again. The tiles for the hall and kitchen are beautiful but the process of getting them not so. Grout were hugely helpful right up until we'd put our order in. Then we never received a receipt, no updates about when they might arrive. When I chased I got told I must have a receipt and they didn't offer to resend. Part of what we had asked to be included on the order wasn't, and when I asked for it to be added Alan was extremely grumpy and did a lot of sighing on the phone and telling me how my builder must be terrible for not sorting this for me. It was almost like he really didn't want the extra business. We were spending nearly £5K with them and I felt like he really couldn't be bothered with me and was made to feel like I was a massive inconvenience. Even when that was sorted, only 2 sets out of our 3 different tiles arrived, the others were hugely delayed which delayed our project by quite a bit and when they did arrive they were significantly smaller than advertised. These were the exterior tiles designed to match the interior, but didn't match because they were 2/3cm smaller and so didn't line up. All in all it was hugely disappointing, I really wouldn't recommend. I have used European Heritage in Fulham, and the Tile Studio in Putney in the past and I really regret that I didn't go back there. If you are used to good helpful customer service even after you've parted with cash, definitely don't bother with Grout.

Excellent quality tiles, presented by manager Alan Drewett who has a vast industry knowledge. And accurate delivery times with their own drivers.

Highly recommend Grout Tiles and Alan, who is incredibly knowledgeable and helpful. Beautiful tiles, great quality, service and advice - if you're looking for tiles, definitely visit this shop.

We bought 3 sets of tiles for our kitchen extension from Grout Tiles. Alan was extremely helpful and knowledgable and made the whole process very simple, with no heavy sales tactics. He offered impartial advice which wasn't necessarily in his own commercial interests (eg steering us away from more expensive tiles), but which resulted in the right outcome for us. The overall price was also very reasonable. We would thoroughly recommend.