Charlies Logs

Used Charlies Logs a few times and had been happy until last delivery. The driver was rude and ignorant..... grunted at me that he didnt stack even though this was advertised in many places on their website...... but apparently on page states they were too busy to stack.... not clear at all.The delivery driver then damaged my patio with no acknowledgement and then the company then dismissed and asked me to prove how it was done by them and not before and including their disclaimer.... i won't be using again...Says something when the owner has to give his own Google Review

Brilliant service and product. This is the third year I have used Thier service, top quality logs i can't fault the customer service. very professional and friendly.I am a heavy user of logs that's how I heat my home. They burn hot , and I haven't been disappointed yet. A little bit more expensive, but I know exactly what I'm getting , rather than a bit cheaper which are doubtful quality at times.Well done Charlie and team providing a great service.

The logs won't burn - clearly not seasoned properly if at all. To burn them i have to put one in the stove last thing to char a bit and dry out, then put that one back on a well-lit stove next day, when it just about burns. Otherwise, they just put the stove out ! Will have to store until next winter and buy from someone else this winter. Also don't trust the reviews on his own website because they are all 5-star, but my 1-star review never got published.

Own a wood fired pizza business. The kiln dried wood we order is top grade and burns beautifully. They answer questions any time of the day. Highly recommended.

The logs are a little bit more expensive than some other places but are of great quality so I prefer to pay that bit extra for good quality logs. The overall service is very good and the guys that deliver are very helpful and even stack them for you. The only thing I would say is that as they are very busy so you do have to wait a good few weeks to get a delivery.

Recently had a big bag delivered. Good communication and delivered quickly.Chap stacked them in our big bag and didn’t just empty onto the lawn, which he could have done for ease - very grateful, thank you.The wood was easy to chop into smaller pieces (we make kindling from ours too) which is a good sign of nice dry wood.Its burning lovely on our open fire.Cheers!

Have bought our logs off Charlie for years, a local business who have a family feel to them and genuinely look after their customers. Charlie and Michael are always happy to work to their customers needs and inform on the most suitable wood/quantities needed etc. Deliveries have always been within the provided timeslots and they have always gone that extra mile to wheelbarrow them around the back into the wood shed, compared to others we have used who have dumped a pile on the drive without calling/knocking.As some others have said in their reviews, you pay for quality and service but in my opinion its worth every penny, can't imagine using anyone else so keep up the good work guys!