Barnardo's

I do not normally leave bad reviews, and in particular to a charity that helps raise money for a great cause, but this time I felt the urge to warn other customers of what they will likely also experience if they go shopping here.One big star is for the nice items we bought, but unfortunately the other four had to be taken off for the damaging attitude of the staff.My wife and I thought we'd check out their shop for the first time and after about half an hour we found several pieces of clothing that we really liked and bought everything (about two bags full). There is no fitting room available, so, we were told that if something didn't fit, we could bring it back and be refunded within 28 days, except for some £1 sale items which are non-returnable. Fair enough, nothing wrong.Out of the about 10 items we got, one unfortunately did not fit. So, a couple of days later we went back to return it and this is what ruined our day.The lady at the till looked at it and saw a barely noticeable, almost washed out blue pen mark" about an inch long and followed by accusing us that we damaged it and they would not refund it. I pointed out that we bought it like that

Full marks for the recent excellent DVD selection that boosted the listening pleasure in my car. I realise that it always depends on what is donated but 5 stars just the same.