Your Move Estate Agents Longton

Your move were really helpful through the sale of my property, they followed through all enquiries and kept me up to date with any progress. Lee was always very active on emails and I didn’t need to wait long for a response. Thanks all for your help.

I moved into my house February last year 2022 and didn't have any gas so I reported it only to be told it was my responsibility and call my energy supplier, I thought that should have been checked when I moved in. About six months later I reported the shower in the bathroom was either boiling hot or freezing cold. I reported it as instructed and was told it wouldn't get fixed as the landlord couldn't afford it.May this year I receive an email to say I have a new Landlord, wouldn't it be common courtesy to let me know who that is. This was then followed by an email saying my rent was to be increased, to match the other properties in the area. in the reply email I asked if the Landlord was going to bring the property up to date to match the increased rent. I am still waiting for a reply from that email, I have received and email to say I am now in arrears as the rent has increased. I replied back pointing out I am still waiting for a contract as my previous contract ran out in February 2023. Still no reply to my email apart from a second email to say I am again in arrears which is disgusting as I am still waiting for email replies which I still haven't received not only from the agent but also from the arrears email which says to me they have a definite lack of communication and duty of care to a tenet who has put up with a landlord who doesn't care about his property, he even made an appointment to see me to discuss any further work needed on the property but couldn't be bothered to contact me but sent an email to say he couldn't make it. I waited in all morning for him not to turn up which is just rude.I am now expected to sign a contract which is 2 months late and I get reminder emails to sign something I haven't had chance to read.

Lee, Matt and Emily were a fantastic help in selling our home, despite what was at times a very challenging process! They dealt with all my constant queries with professionalism and always responded in a timely manner. Would recommend without hesitation.

I have been extremely impressed by the service given to me by Matthew and the team. From my first meeting with Matt I found him very helpful. Throughout the selling process he kept me up to date with how the sale of the property was going. It is good to find a company with staff that are prompt in the delivery of their service and who helped to advise me after the death of my sister.

My relative has recently appointed Your Move regards the sale of a property due to a bereavement. We found the team to constantly go above and beyond and can certainly highly recommend the staff at the Longton Branch. We wish to pass on our sincere thanks for your excellent customer service and for being so proactive throughout. Your professionalism is highly applauded. Thank you for an outstanding service.

My thanks to Lee, Matt and Emily for their great service. I have just bought a property through them and throughout the process they have been professional, efficient and friendly, keeping me posted on all developments right up to completion, I have no hesitation in giving the highest recommendation to Your Move Longton.A great team!Michelle Walker

Highly recommended. Friendly Team. Very helpful.If your moving then don't hesitate to use your move.Thank you Alexa Stevenson for your help.Thank you all So much.X

Lee and the team were so helpful when we sold our house. They always kept us informed about the progress and were friendly but professional. I'd definitely recommend them as they sold our house after 2 weeks and after the first viewing. Thank You so much

Lee Mollart was absolutely fantastic In every aspect of securing my rental property, professional but also a human being who listened to what I wanted from a new home, highly recommend the Longton team, especially Lee, absolute legend, thanks again, John!

Charlotte is a fantastic asset to this company, she has gone above and beyond to help me move house & has literally bent over backwards, which I am entirely grateful for. Without Charlotte's assistance, I'm not sure this transition would have gone as smoothly. I have every confidence that Charlotte can and will provide the best service possible. Thank you again Charlotte!