North Bristol NHS Trust

Knowing that Southmead Hospital North Bristol NHS is withholding vital infomation about my mothers death, never knowing the full details of how she was mistreated, and knowing her records will be shared with other organisations potentially for profit without my permission, but not shared with her family has made my health including my generalized dystonia physical symptoms worse. I feel the NHS North Bristol are mistreaing her in death as they did while she was alive. I hope this disgusting behaviour inevitably comes to an end.

I attended A&E yesterday, the service from start to finish was outstanding, I was seen promptly, great Nurses & Doctors who were thorough and professional throughout and looked after me superbly. A credit to the North Bristol NHS Trust and the NHS. Thank you very much.

Fantastic staff very helpful and efficient and most of all friendly. Well done you all do an Amazing job all of you. Thank You

Treated in A&E for cricket injury 4 weeks ago and 2 hour turnaround from start to finish, all staff in A&E were brilliant, currently having follow up visits with Hand Clinic for physio and all again brilliant.... :) :)

Nurse/assistant response time is horrible.Food services are inconsistent.PT/OT therapists are awesome!When nurse/ assistant finally gets to you they are great.

Very efficient. I couldn’t make my appointment today due to family reasons and they managed to book me a new appointment in a hospital closer to my house within the next few days.

Recieved very good care when I cut part of my thumb off with a Stanley knife. I was seen, treated and home within 2 hours. A follow up appointment was made the following day in Plastic Trauma Dept and after an xray, I was seen bang on my appt time and once again treated and home within a couple of hours. Friendly, professional staff.

Once I received my NHS COVID vaccination confirmation via text complete with address, I googled the exact location and closest car park and as I'm pretty familiar with the site, it wasn't hard to work out where I needed to get to. I'm glad I did because once we entered the main entrance to the site, there was no direction at all and Southmead Hospital is a big ol bird (in our immediate locality, vaccination centres are signposted everywhere on big yellow signs.) Even when you get to the building (Learning and Research), there's no indication you're in the right place. Better direction to the correct location is my only constructive criticism. Once inside, the staff were very welcoming and the process for checking in, paperwork, jab, waiting and booking next one was easy and clear provision for infection control was made and accessible. Keep up the good work.

Had a MRI yesterday and I was very anxious, I was made to feel relaxed, the staff were so nice and put me at ease, honest guys if you have to have this procedure do not worry, shut your eyes ,relax, and think of nice things, it’s great, and I am the biggest chicken, so if I can do it, you can, great staff xx

Thank God google has allowed me to post my review, since NHS declined. Almost 18 months ago I visited the neurological clinic at Southmead hospital. They put a letter together for the gp with the prescribed medications to try over the course of time.The meds were prescribed without really reviewing any major side effects. Even at the pharmacy they were questioning me - are you sure you want to take this drug? It's just unbelievable - how can I reply such a question?I start with a given health issue and I end up with 2 more through the course of time which I have to manage for the rest of my life. Well done!On the other hand the department is so busy that I've been trying to schedule a follow-up, but it's so difficult.So if someone has a disease that needs specialist attention you would be seen once in 2 yrs and you would be prescribed some meds on an experimental basis.