Choices Health and Fitness Grantham

I've been a member at Oceans since it opened 8-10yrs ago now. I have always enjoyed the facilities especially the pool & the staff & personal trainers are very pleasant& knowledgeable. However, during this past year and quite possibly it is because of financial strains due to pandemic closures but the pool is starting to look a little neglected - many tiles are missing from the floor, covers of the small vents have not been replaced & the tiles surrounding the pool are not being cleaned on a regular basis. It's a shame as the maintenance has always been excellent in past years. These repairs need to be addressed immediately or members may look elsewhere.

Staff and the gym, swimming pool and steam room and sauna are awesome. Excellent customer service by all staff members of Oceans. Would definitely recommend!

Really friendly and welcoming staff. Facilities are clean and well equipped.Good range of activities. The pool is really warm.Highly recommended

I have been a member at Oceans for around four years, but the levels of maintenance are now so poor, despite having one of the more expensive membership rates in the town, that I am looking elsewhere. There has been no hot water in the showers for the best part of a month (December 2021), the equipment in the gym is past its best, and it is all looking very tired. The staff are friendly is about the best that can be said about the gym at present.

Great gym club.It is absolutely worth the extra money.Loads of cardio machines, so you never have to wait for a machine even at busy times.Excellent and trustworthy staff, who treat members with respect.A great place for those who are just starting out or who are a little shy or nervous of the gym.

After seeing a free day pass advertised I decided I had to give it ago! And wow I am so happy I did. The lovely lady on reception booked me in with a instructor to be shown the gym, he took me on all the equipment and made sure I was ok! After a short workout in the gym I went and made the most of the free day pass by finishing off with a swim, sauna and steam. From start to finish I was made to feel so welcome, the facilities are brilliant and I am now a regular and love the classes. Jill’s pump is fantastic she is amazing. All the staff are so helpful I can not recommend Oceans enough.

The worst gym, expensive now for the facilities I have cancelled and confirmed last payment date given my 30 days notice and they still take the payment when you contact them all they have to say it oh this is nothing to do with us! All they care about it taking your money and over charging

Lovely staff Harry and Sally Ann.facilities need a lot of maintenance.i am taking a break as I did not feel I was getting value for money and felt a little neglected as a full time member I couldn't see the benefit of paying more than new member's. Will definitely go back after a break.

I have been a member at Oceans for around half year, but the levels of maintenance and service so poor but expensive membership. There has been no hot water in shower, the water temperature very cold in swimming pool, the sauna broken and is in critical condition. Also unprofessional, and absolutely not helpful staff.