Lucky House

Very friendly staff and really good food. My new favourite

That's what you call a brilliant customer service. The lady remembered orders of at least 3 of the regulars. She has explained without problem what the dishes are. Constantly having smile on her face, which felt genuine.Food came really quick. It sent so nice in the car on the way home. It also tasted really good. I would recommend.Be advised, it's cash only.

Very good food and variety of classic Chinese dishes.Excellent service. Changed a dish that was incorrect due to a miscommunication without hesitation or qualm.

Just tried this place for the first time and was not disappointed, great customer service and the food was delicious, got the crispy king prawns and Singapore rice. Would definitely recommend!

Ordered a Singapore fried rice with some other bits but the fried rice was absolutely sensational, very good and solid Chinese never disappoints! Full and packed with flavours! Yummy!

Lovely Chinese takeaway. Good depth of flavour to the food. Quick and friendly service. Beef and black bean sauce, chicken curry, pork chow mein, all very good.

Beware, this is a 'cash only' business.It serves a huge range of good (Anglicised) Chinese foods, freshly cooked and well packaged.Prices for a takeaway are on the high side.

What a disappointment... this used to be our favourite Chinese. Haven’t had a Lucky House in a few years and now I remember why.The food is overpriced and extremely bland. We ordered a beef chow mein and a chicken chow mein. Both hugely lacked flavour and had chewy meat. Ordered ribs and received little chunks of meat chopped up - average flavour and poor quality. The black bean sauce was gooey, clumpy and tasted of nothing. Not great especially considering the prices they are charging.Rang up to say I wasn't happy with the food and got hung up on. Rang again and I was told to bring in the food for a refund. Brought the food in to which the lady became angry and aggressive towards me. She refused a refund and told me I was lying about the issues I had with the food (despite me bringing it in to her). After a bit of back and forthing she refunded 1/3 of my £40 order. Shocking service...

Excellent staff and fantastic food.I've been ordering food from here for over 2 years now and can safely say I've never had one bad meal, ok I may only order salt and pepper chips or chicken balls, but they've been consistent every time.This is the only Chinese I'll use in Shirley.