Newglaze Windows Doors & Conservatories Poole

So 1st day we went in we saw a nice guy don't know his name he quoted us 1200 pounds for front door we went away then we went back 3 days later and we saw Mark he said there 2 marks that worked there he said he was the smaller one! I did not like the way he spoke to me and mainly looking at my wife rather than both of us he quoted us 1725 pounds for same door and said this is a MASSIVE deal we walked out I asked him before what days he works here ( so could get another quote) by someone else so today just been and seen the other mark he seemed nice enough but when we got a quote he quoted me 1440 pounds for same door lol . If it had been 1200 probs would of got it but these guys don't seem to know the prices as 3 diffrent prices for same door I 100% will not be buying from these guys it's a shame as the stuff they have in there looks lovely just a warning depending on weather depends on the price!!!

Good quality products...the staff that fixed the windows were super professional and great, however the office staff not so great, I had to keep chasing them for my order and they kept delaying me until I asked to speak with the manager

New front door - very professional, efficient & friendly service from the outset.Definitely use again & highly recommend

Over the moon with the service we have received. First class workmanship and very friendly workers. Would highly recommend very happy customers

This is a very professional outfit. What a breath of fresh air to get good advice and service without any feeling of pressure. Looking forward to getting my sad old conservatory re-done in triple-glazing. Highly recommended...

A great window company. Great service and a beautiful product. Highly recommend

Highly Recommend! Our sales rep Mark was very friendly, knowledgeable and very helpful.Helped us with a few quotations on different options and guided us to helping us choose our new front door which we absolutely love.Would recommend to anyone thinking of buying to visit the showroom if possible, it really helps you make that final choice.Lead time was 10 to 12 weeks and arrived on time.Cannot fault anything! I've now even got my friend to order her new door through Newglaze!5*

December Update Door had dropped but engineer came out and sorted it promptly. Still some bowing when the sun is strong. Definitely wouldn't recommend a composite door if you are south facing. Update, end of April - The third door has been fitted and we have had no problems so far. Communication is still poor. No one has bothered to get in touch, no compensation for the inconvenience, no real apology. However the new door seems to be doing what it should.

Absolutely ridiculously appalling! Avoid avoid avoid!!!!I had all my windows and doors and a new conservatory! Nothing been completed properly, stupidily delayed. Conservatory not even sealed! When ring up to get this problem sorted they wanted to make us wait 23 days just for someone to look (now 7 days) even though this is second section I found not sealed.When sold we were told all their own staff no sub contracting... absolute lie. To give a small list of the problems we have encountered so far. We were also told when the job starts someone be there every day ... between their builders doing ground works and half wall to then windows installation we had a 10 day wait. The whole back of house is boarded up. In pitch black (luckily summer months)Finish on windows was not done properly in the first place because they only add a trim round the windows/doors if their was one there to begin with" when I complained this got sorted and I was told this was not the case but they came out to fix and add the trim to all the windows and doorsChildlocks not fitted correctly on 2 windows. Didn't have the right size so just bent different one to fit..... when I went to open the window it flew open I was horrified as it was in my child's bedroom so had to come resolve this.After less 6 months bathroom window blew so had to come replace this. Plus many more issues to which everytime I have had to stay in and wait for people to turn up and waste a day (luckily I was on mat leave so didn't have to book days off!)When paying the final instalment we demanded some compensation to which we got small amount of £700 off from £35k!Literally no end of issues! If I could rip the whole lot out and start again I would. Please don't get stung like we have!"