Max Spielmann

Quick, efficient service for an ID photo from the lovely lady in charge. Friendly and knowledgeable, great experience.

I’ve given 5 stars because although there were errors in our experience at the Newark branch and the process was therefore rather drawn out, BELLA, is absolutely first class. She is professional, logical, efficient, and frankly deserves a medal! (Though I expect she’d prefer a pay rise!!).She’s also extremely positive, polite and cheerful, which is amazing really as she must be run off her feet, not only doing her own job well but correcting other peoples mistakes, and helping those who other staff members turn away because they don’t know how to do things. I will go back to the branch but only when BELLA is there. MANY THANKS to her for all her help.

Bella needs to learn some customer service skills. Having to wait half an hour to collect an ups parcel is utterly ridiculous. I get it’s busy but maybe if Bella wasn’t so rude to customers she might stand a chance in filling the vacant spot for additional staff members. She is also slow with her service and this is half the problem. She also didn’t check my ID to see if I was the person on package, and read my address out loud for a busy store to hear. I don’t wish for my personal details to be voiced to everyone and this is outlined in GDPR and DPA laws. If she’d checked my ID she’d be able to check my name and address without breaching my privacy. Photo skills of what I saw in store whilst waiting also poor and not worth the money. Clueless

I cannot thank Bella and this shop enough! After being let down by another online supplier, we had a 1 day turn around before our wedding to get a set of photo collages printed on canvas. She went above and beyond to design and produce our collages and the quality was fantastic. Couldn’t recommend more, if I could give 6 stars I would. Thank you so much!

Bella and angie are brill excellent service always

Thank you to the lady working today 2nd May in Newark branch who absolutely made the process of renewing my passport easy. She explained the process and was cheerful and professional.Why struggle yourself when for a small cost this can be stress free with the knowledge its been completed properly. They even send your old passport off for you with links to check where your passport is in the process via email and text.Highly recommended!

Fantastic service every step of the way, Bella and Ange were fantastic I would definitely recommend them to anyone wanting to do their passport applications ours were done and back within the week, the whole experience from start to finish was easy and they made it fun thank you ladies

Friendly staff lady really happy with the customer service Angie

Very helpful, great service

Very friendly and efficient service. Great place.