Chard Self Drive

A great on-hire experience yesterday afternoon was marred this morning by the off-hire experience. I only needed the van overnight and on returning the vehicle - as I’d been told the day before it was going out on hire again straight away - I informed the man who opened up that they might want to fill the washer bottle for the next hirer because I’d discovered it was empty when I tried to use it. I said this with my usual politeness, as a courtesy for the next person, I made it clear I wasn’t complaining. The grumpy man then had the audacity to have a go at me for not filling it up and said it was up to the user to sort out stuff like that. Cheeky, rude and looking for an argument. A real shame considering the good experience the day before.

Great people to deal with very helpful and clean tidy vans. Good rates.

Convenient opening hours (we were able to collect our van at 5.30pm on a Saturday), a good quality van and at a very competitive price. The service we received was excellent and we'll definitely be back next time we need to hire a van.

NEVER EVER am I using this company again hired a van for the second time and both times staff have been very rude and aggressive towards myself and others phoned them up at half 5 said we will be there for 6 to drop of the van as there website states 6pm close time and then I get oh we shut at half im sorry but your website says 6 and I get more abuse down the phone and then 5 minutes later get a phone call saying his wife will be there at 6 and then get a load of abuse of her will never be going back there again I'd avoid at all coat and you don't even get the van for 24 hours and oil light was on saying it only has 1 bar left which they said was fine,Wheel bearing was making a noise,Brakes where rubbish,Van was dirty inside

Good customer service, thanks

I hired a Luton van from them this week and was very pleased with the friendly service and the pricing was very competitive. Will be happy to use them again in the future.

Rented a van from here, lovely people and great service..Definitely will be back thanks

Excellent & polite service. Would certainly recommend