Phoenix Casting Agency

Speaking to other S.A.s, Phoenix have rightly the best reputation of all Casting Agencies operating across the South West/Wales. They are always efficient, helpful and kind, plus they provide plenty of opportunities to work. I have had some great bookings thanks to Phoenix and would highly recommend.

Actually worked with phoenix as a background/feature since 2011, but yesterday i decided to leave, due to having to fight for weeks to be paid money i was owed, its not my responsibility to make sure im paid when i've done the work and turned up on the day.I know from working with them that they would not tollerate being even a minute late to set, so i was shocked that it took 25 weeks and countless emails to be paid.

Great agency. Have been with them 5 years and always been a positive experience lovely team pleasure to work with. Greet communication. Very glad to be on their books x

Friendly and efficient casting agency that are a joy to work with! The agents are very approachable and nothing is too difficult for them to sort out. I’ve been working with them for three years and have had some wonderful experiences. Top company employing first class supporting artists!

What can I say! Phoenix are one of those unique companies who are not only incredible at what they do (Casting hundreds of exciting TV and Film projects every year!), they also care so much about the people on their books!! They manage a huge number of artistes but will go out of their way to give helpful advice if you have any questions! I couldn’t imagine friendlier, more professional staff!

Brilliant agency. Have been with Phoenix for years - involved in loads of amazing things thanks to them.Always so helpful and responsive, I highly highly recommend

Extremely professional service and friendly /caring staff. Excellent communication from initial contact to pre and post location details with clear requirements. Looking forward to the next Pheonix assignment.

Absolute delight to work with all at Phoenix. Best agency and very friendly to work with.

Some of the comments here are usually from people who are disgruntled and may not had a good experience so far. But the professionalism shown by Caron Hughes and her team - Alice Dancer, Bethan, Lucy Trotman, Rhianwen Bailey-Cullen have been nothing but fantastic, never had issue with payment if queried within 48 hours, and always paid on time usually after 8-10 weeks, sometimes sooner! (People need to remember it's not them but the production has to pay them first before we get paid!) I am from a multi ethic minority, and have never been discriminated but in fact have been offered more roles, but unfortunately not Phoenix decision but the production may or may not agree that I would be suitable. They are fantastic with what they do, always keep you updated, they work hard to ensure everyone on their books are given an opportunity. Love working and representing for them. Just like the phoenix they are all legends.

So far so good, been signed up since around Jan 2023, had a few good jobs and paid on time with no hassle or issues! Website is quite user friendly with reminders to update. Look forward to working with u guys in the future!